What should I do if I receive a text message without a prompt tone?

If there is no message prompt tone when you receive the text message, I suggest you.

Reset SMS ringtone

Information-Menu Key-Settings-Notifications Check and select the ringtone.

Check whether the phone is in silent mode.

Pull down the top curtain to make the sound green.

Set the volume of mobile phone notification.

Set-Sound-Volume-Notification to increase the notification volume.

Replace other built-in system ringtones.

Try changing other built-in system ringtones.

Restore factory settings

Please back up your data (contacts, text messages, pictures, etc.). ), and then restore the factory settings (Settings-Reset/Privacy/Personal-Restore Factory Settings).

Professional after-sales service

If the problem still exists, please bring the purchase invoice, maintenance card and machine to the Samsung service center, and the professional after-sales engineer will help you carry out the inspection.