The customer service asked me to refuse. How to refuse?

Express rejection can be via SMS or directly tell the courier that he doesn't want it. The courier will take the courier back to the outlet and handle it according to the rejection procedure. After rejection, the courier company will inform the sender to see if the sender wants to return the goods. If it is returned to most courier companies, the return fee will be paid, and the monthly customers are generally free. If not, it will be treated as no express mail. The courier that can also be put in the courier cabinet can't be picked up, and it will be automatically returned when it expires.

How soon will the courier automatically return the goods if he doesn't pick them up?

If you don't contact the courier company, you can't get in touch, and you haven't received the delivery address. Generally, it will be returned after three days, and the unsigned ones will be returned in about a week. If there are special requirements, it is generally decided according to the wishes of the consignee or consignor.

The courier company has delivered it for more than two times, which makes it impossible to determine the delivery time for the third time and will apply for a refund. You can take the initiative to call the courier service personnel to help them sign for it, or you can go to the service point to collect it yourself. But this operation is not recommended for valuables.