The verification of pocket bank failed. What should I do if the validity period of the certificate is empty?

Personal bank self-service replacement valid operation steps:

Please log in to the Pocket Banking APP and click "My". You can query and modify my basic information by clicking my avatar, including gender, occupation, contact address, contact phone number, validity period of documents and other elements.

If the ID card expires 90 days ago, the column of ID card validity will prompt that it will expire soon;

If the ID card has expired, it will prompt "Please update after expiration";

If the validity period of the ID card is blank, it will prompt "Please add blank";

You can click on the text above or the camera icon next to it to enter the modification page, scan the information on the front and back of the ID card, and pass the face authentication of pedestrians.

Tips:

1. The operation time for renewing the validity period of the certificate is from 7:30 to 19:30.

2. The mobile phone number receiving the SMS verification code is the security authentication mobile phone number.

3. Self-registered customers can update the validity period of the certificate by themselves.