There is no text message when the courier arrives.

The courier forgot, and the courier actually signed for it. This is the signature of the courier or point of sale. At this time, you should call the courier or the point of sale to confirm, so as not to lose the courier. This is called false receipt, which is prohibited by major express delivery companies.

If the logistics status of the courier shows sign-in, but there is no news of the courier, the courier will usually help sign-in.

Because some couriers have their own signatures before signing, in order to avoid trouble, couriers will automatically sign for express delivery for customers. The text message received by the courier the next day will be sent to the customer's mobile phone.

Express delivery of extended information may be signed by others (such as post stations, collection points, doormen, property, company front desk, colleagues or family members).

If you can't find the courier, you can click "Logistics Complaint" in the upper right corner of my order-logistics details page and select the corresponding reason to initiate a complaint. The logistics company will handle it within 48 hours, please wait patiently. Some courier companies have not opened the complaint entrance, please consult the merchant or courier company. If the goods have not been received, please apply for a refund in time.

Tips: You have 10 days (10 days for express delivery and 30 days for surface mail) to confirm whether you have received the goods. Please pay attention to the timeout period, so as to avoid the system automatically paying the seller.

Litchi. What happens when the package shows "signed" and no logistics information is obtained?

Taobao-Logistics shows that the goods have been signed for, but I haven't received the goods yet. What should I do?