Leaders send gifts and send text messages.

How to convey information when giving gifts to customers?

How to convey information when giving gifts to customers? Many people don't know how to tell customers when giving them gifts. They must do their homework in advance. Then let's follow me to see how to convey information when giving gifts to customers. Welcome to draw lessons from and refer to. I hope it helps you.

How to send gift information to customers 1

Write "Dear Mr./Ms." at the beginning of the message, which is the most basic respect for customers.

Then introduce yourself, such as "I'm Zhang XX, the business manager of XX Company", to let customers know who sent the message, so as to avoid customers inexplicably thinking that it is a fraudulent message.

If you happen to give gifts at any festival, you should write the corresponding greetings first. For example, if it happens to be the Mid-Autumn Festival, you can wish your customers "Happy Mid-Autumn Festival and Happy Family" first.

Write down the reasons for giving gifts, such as "Thank you for your long-term support and trust in XX Company". Be sure to write down the name of the company here to enhance the customer's impression of the company.

Make clear what the gift is, such as "Mid-Autumn Moon Cake" or any gift box for health care products. Be sure to make it clear in the short message so that customers can have a general understanding first. If it is food, remind customers how long the shelf life is and check it as soon as possible to avoid expiration.

Indicate which address it was sent to, which courier was used, and what is the courier number. This is very important for customers to follow up the express delivery.

Leave your own contact information and tell customers that if you have any questions, they can contact you. Of course, if you want to brush off the company's presence, you can contact you if you have business needs in the future, and the company will serve customers wholeheartedly.

How to send messages when giving gifts to customers II. Problems and methods that must be paid attention to when giving gifts.

1, who is it for?

On the surface, this problem will not be a problem, but in fact it is a big problem. Because, in daily life, there are not a few people who choose the wrong gift object. For example, the gift has been delivered, but things have not been done yet-because the other party is not the key person, even if the gift is sent, it is futile.

Gifts were given to key people, but not to Zhang Sanyi and Li Siyi. Wang Wu also received a little. As a result, the gifts were scattered and lightly distributed, which did not play its due role. At the same time, if more people are sent, it is inevitable that the conversation will be leaked, which is not good for what to do. Therefore, before giving gifts, we must weigh the power of all "important people" and ask who will play a leading role in this matter. Give gifts to key people in this job. When the gift is delivered to the point, what should be done may be solved. On the contrary, if you give gifts to minors, you won't get the results you want.

2. When and where to send it.

Pay attention to the time, place and occasion when giving gifts, so that the other party can accept them. Many people like to send gifts to each other's homes at night, but this is not necessarily the best choice. Because of the time in the evening, the other party may not be at home, so it's a pity that I didn't see the "real person" when I gave the gift. Or the other person is at home, but another stranger calls at night, so it's a bit embarrassing to go in with Li Jun, so the best time should be Sunday morning, shortly after the other person gets up. Because at this time, bringing gifts into clothes will not be disturbed by outsiders, and it can also ensure that the person you are looking for is at home, so it is convenient to meet and talk. In addition, some gifts can also be delivered in the office, such as some stationery. Of course, there are also some other occasions where gifts can be given. For example, when you are invited to eat in a hotel, you can send some gifts on the spot for the other person to take back. Therefore, gift-giving occasions can be improvised.

How much to send is a problem.

The number of gifts given is mainly defined in three aspects.

(1) Determine the amount of gifts for the other party according to the degree of things to be done and the size of benefits. If things are big and you are closely interested in yourself, you should send more; If it doesn't matter, you can send less.

(2) Determine the weight of the gift according to the efforts and difficulties of the other party and the risk of your appointment. If things are difficult, or if the other person takes a high risk of your date, then the gift to be given should be heavier, and if it is not in the state, it should be less.

(3) Determine the value of gifts according to Du Hui's gift-giving practice at that time. For example, more than ten years ago, cigarettes and alcohol bought with more than ten yuan were very expensive gifts, but now I'm afraid they are far from this level. Generally speaking, giving more gifts is related to the average consumption level of society.

In short, the weight of the gift is just right, which not only achieves the purpose of doing things, but also saves, so as not to lose more.

This is a question of what to give.

After deciding who to give it to, we should consider what to give. The so-called "good" here is not based on what you like, but on what the other person likes. Therefore, before giving gifts, we should analyze what other people like according to their daily life preferences. For example, some are practical; Some emphasize spirit; Some are elegant and interested in ancient pots, calligraphy and painting, and classics; Some of them are simple. Give him whatever he likes. You know, only by giving the other person a gift that he likes very much will he be tempted and moved. As long as the other person moves his heart and feelings, he will spare no effort to do things for you.

5. What's the problem?

Gifts must be given for a reason, such as the other person's birthday or the children's school. It is the best time to give gifts, because this is the time to be "famous" and justified, and there is no need to find a reason to give gifts. So it seems that water is integrated, which is natural for her. People who receive gifts will not have too much scruples except to thank them. But sometimes, people give gifts to pure God in order to get through the relationship, which is a bit like business now. What should I say when I give a gift? I want to ask you to do something today, so I sent you some gifts to enjoy.

Oral gift-giving language is very important in gift-giving.

The most embarrassing thing for the giver is that the receiver is unwilling to accept the gift, or refuses it severely, or refuses it politely, or returns it afterwards ... How can we avoid this dilemma? Designing and choosing a good gift-giving language is as important as choosing gifts and occasions.

Although the successful gift-giving language is unintentional and accidental, it seems that there are no traces of polishing, but there are traces to follow. There are roughly the following methods.

1, the method of "offering Buddha with flowers"

A jun is in poor health and recuperates at home. Mr. C wants to take this opportunity to send some gifts to express his condolences, but he is afraid that Mr. A will refuse. C Jun bought the northeast specialty "Three Treasures of Kanto"-ginseng, velvet antler and elixir, and came to A Jun's house. Mr. C is a native of the Northeast, and it is natural to talk about the specialties of the Northeast. He told Mr. A that his relatives came from his hometown and brought the "Three Treasures of Kanto", which is especially needed by people who are weak and recuperating. I thought of you and brought it to you, which is considered as "borrowing flowers to offer Buddha"! Mr. A was originally a three-chapter contract, and he didn't accept any gifts from his colleagues in the unit. If he knew that Mr. C bought it on purpose, he would definitely turn away. But after listening to Mr. C, I thought, yes, it's hard to feel good, and people have come to my hometown again. I didn't think of me until I saw the "Three Treasures of Kanto". Rejection is unreasonable! So, I accepted this gift excitedly, and the friendly relationship between them deepened a lot.

2, "dark Chen Cang" method

Yu Jun loves to drink famous wine, and his alcohol consumption is also very small in the unit. Shao Yun wants to invite him to dinner at home and send two bottles of Moutai as gifts to increase honey and friendship. You know, Yu Jun generally doesn't accept the invitation of "family dinner". Shao Yun sent an invitation with the method of "hiding the truth" and said to him, "A friend gave me two bottles of Moutai, saying it was absolutely authentic. You know, I can't drink and I can't tell. I wonder if you are free. Help me identify it and come to my humble place to talk. " Yu Jun was allowed to come and have a look. In this way, Shao Yun achieved his expected goal: Yu Jun not only came to the banquet, but also tasted Moutai, and accepted the gift of Moutai before leaving-because Shao Yun can't drink high-grade wine, which is known to everyone in the unit.

3. The method of "baking clouds to support the moon"

Both Ms. Wang and Ms. Hong work in a bank. They had some contradictions at work and had a quarrel. Later, the relationship cooled down. Ms. Wang reviewed the storm and thought that her position was not enough to be kind to others, which was the cause of the storm, so she wanted to come to the door for reconciliation. On the occasion of Ms. Hong's housewarming, Ms. Wang contacted some colleagues and gave a set of exquisite tableware as a gift. It was a lively day. When Ms. Wang met Ms. Hong, Ms. Hong was beaming at this move. Ms. Wang said, "Sisters, come and see your new house, and I will join in the fun. This little gift may come in handy. You want me to give it to you on your behalf. " Ms. Hong has no reason to refuse. They shook hands and made peace. The past is the past.

4. "Grafting" method

Lao Feng wants to ask his old colleague Lao Du to do something. He is going to send some gifts to Lao Du, but he also knows that Lao Du is very cautious and will not accept gifts casually. So, he decided to adopt the circuitous method of "replacing wood with flowers". His wife works in a beauty salon and knows a lot about beauty. He asked her to take beauty products to Lao Du's house and said to Lao Du's lover, "I heard that you want to go to a special beauty salon. Lao Feng asked me to come to the door! " She helped Lao Du's lover design her hairstyle until she was satisfied. When she left, she also left beauty products and instructed her how to use them. The next day, Lao Du expressed his heartfelt thanks to Lao Feng. Later, Lao Du took the initiative to help Lao Feng do what he wanted to do.

5, "drinker means" method

Khufu lost his wife in middle age, his parents died, and his children are still in middle school. They all need care and burden, and their lives are very tight. Lao Jinping often gets his technical help and intends to give him some money or gifts, but he is afraid of hurting the self-esteem of the strong khufu, so Lao Jin uses the "alcoholic means" to say to him: "I am very excited. I won the lottery last month! " The man Khufu asked with great interest, "Won the grand prize, with a bonus of 5 million?" Laojin shook his head: "How can there be such a big fate? I won the fourth prize and got 1000 yuan. " Lao Hu said, "It's not easy to win the fourth prize. This is also a good thing! " Laojin said sincerely, "Yes, it's easy to do a good thing. Inviting a guest and going to a restaurant may not be enough! I want to sponsor your children to study, and I will be admitted to a key university in two years. My brother's face also has color. " Khufu quickly refused: "How is that possible? How can I accept your money? Besides, your economy is not well off! " "Lao Jin said," What can't I do? This is an intellectual investment. This child is bound to have a future. If he makes money in the future, just pay me back! "So sincere, khufu accepted.