What if the bank card is swallowed?

If there is something wrong with your ATM, your bank card will be swallowed to a great extent.

Second, operational errors.

Generally, when inserting a bank card into an ATM machine, if the operation is wrong, such as not taking the card in time, forcibly inserting the card, etc. These will lead to the bank card being swallowed. It should also be noted that the ATM will automatically swallow the card if it is not taken out within 30 seconds after the card is returned.

Third, the bank card is abnormal.

If there is something wrong with the bank card inserted into the ATM, such as inserting a loss report card, stolen card, fake card, etc. , it will all be swallowed up.

The bank card was swallowed as follows:

1. You can see if there is a function of "self-withdrawal by swallowing cards" on the ATM. If yes, you can use this function to retrieve the bank card with password within 90 seconds.

2. If there is no "self-retrieval by swallowing cards" function, you can see where your ATM is. If you are in a bank, just take your ID card and let the bank staff get it back. Of course, the ATM keys of some banks may not be kept by the employees of the outlets, so it may take several days to take out the cards.

3. If your ATM machine doesn't have the function of "self-retrieval of swallowing cards" and is not in the bank, then you should call the customer service of the bank where the ATM machine is located for help. The staff will usually tell you which outlet to pick up, or ask you to wait for a call.

Don't worry too much if the bank card is swallowed. If your bank card is swallowed because of machine failure, then your bank card is swallowed to ensure the safety of your property. Your card is still in the ATM, and your property is safe. Don't worry, just find the staff to solve it in time.

The extended data bank card was swallowed.

If your card is swallowed by the machine during the use of ATM, you can go to the branch of ATM to get the card within 3 working days (from the day after the card is swallowed) with your valid ID card.

If you don't get the card within 30 days, the bank will destroy the card according to the relevant procedures. Please be careful not to reveal the card password when contacting the bank to retrieve the card.

If your card is swallowed by ATMs of other UnionPay member institutions, please collect it within 3 working days. If the card is not collected within the time limit, your branch will destroy the card according to relevant regulations.

Methods/steps

1 Keep calm and don't panic. Don't worry about the money in your card being taken away, because once the bank card is swallowed, the card will automatically freeze and no one can take the money.

Remember the location of the ATM where your card was swallowed and make sure that your card has been swallowed by the ATM. These two must be confirmed.

Then you can report the loss orally. Oral loss reporting means calling the bank customer service and telling her that your card has been swallowed and you need to report the loss. Then the bank customer service will check your identity information, and you can temporarily report the loss of this card after confirmation. Then nobody can move this card.

If the card is swallowed at the ATM to which the bank card belongs, it will be easier. Take the original ID card and go to the business hall to open the card in a few days. It needs to be reminded here that after the bank card is swallowed, the bank staff will go to the ATM to take out the swallowed card. It will take some time. It will take a few days, please ask the bank customer service to arrange the time by itself.

If the bank card and ATM are not the same bank, it will be a bit troublesome. It's faster to go to the business hall of the bank to which the bank card belongs with your ID card.

After getting the certificate issued by the bank, go to the bank where the ATM machine was swallowed to get the bank card. Where the bank card goes, the customer service will send a text message to your mobile phone, and there is also a time limit. According to that short message, you can get the bank card smoothly. Note that this will have a certain time limit.

The process of bank card being swallowed is so much. Remember, don't be nervous after the card is swallowed. Don't leave the ATM, call the bank hotline.

References:

Baidu Encyclopedia Entry: Bank Card