What should I do if I forget my vivo mobile phone account password and it cannot be activated?

If you forget your vivo account password, you can retrieve your vivo password through the following methods:

1. Enter the following link and click Forgot Password. Link: /

2. Enter the required password Retrieve the password of the account, and then click "Next"

3. Select the method you want to retrieve the password: email retrieval, mobile phone number, security question retrieval (which methods does your account support? return, you will be prompted to select on the retrieval method interface), and the system will send a verification code to the retrieval method you selected (email, mobile phone number, security question). After receiving the verification code, enter it and click Next (Note: To retrieve the security question, you need to enter three correct security answers)

4. Finally, set a new password and you are done.

If you cannot retrieve your vivo account password through the above methods, you can enter the following link to appeal your account. Link:/#/index