Traffic Management 12 123 How to complain if the examination fee is too much?

Once the account is paid repeatedly, it can be refunded through the "Traffic Management 12 123" mobile APP.

The specific operation steps are as follows:

1. Open the "Traffic Management 12 123" mobile APP.

2. Enter account information to log in;

3. After logging in successfully, click "Service Center" at the bottom right of the screen, and then click the "Frequently Asked Questions" option;

5. Click "Illegal Handling and Fine Payment" at the top of the screen;

6. After the mobile phone page is refreshed, click the "Internet electronic monitoring illegal record, repeated payment, payment error" option;

7. Click on the gray word "I want feedback" at the bottom of the screen;

8. Enter the feedback information of the refund, and then click OK.

What should I do if the subject is repeatedly paid and not refunded?

Some netizens suggested that the driving school had contracted the registration fee for subject 1, but because of the payment SMS sent by the "Traffic Management 12 123" mobile APP, the netizen paid the fee on the APP. The payment was clearly repeated, but there was no refund for "Traffic Management 12 123".

Accordingly, the relevant departments replied that in the case of repeated payment on 12 123, it is necessary to verify whether the payment is repeated. If there is deduction information but no tax-free invoice, it will be refunded automatically within 24 hours. If it is verified that the payment is repeated (inquiring about non-tax invoices), the parties can bring their ID cards and bank cards to the business hall of the driving test center for a refund.

In addition, the payment reminder sent by "Traffic Management 12 123" is only used to remind candidates to pay. If the driving school contracts the examination fee or has paid the fee, the text message can be ignored.