How to locate and retrieve Huawei's lost mobile phone?

If you lose your mobile phone, I suggest you ask the police for help first, and at the same time freeze or unbind the bank card, Alipay, WeChat and other accounts. It is also recommended that you contact the operator in time and stop using related functions to avoid losses caused by others using the call and SMS functions. Of course, you can also try to find your lost device through the device search function.

1. If you want to use the device finding function, you need the lost device to meet the following conditions:

(1) The device is turned on;

(2) the device is connected to the network;

(3) The device logs into Huawei account;

(4) The device turns on the switch to find the device.

2. Log in to find the device

(1) On any browser of a mobile phone or computer, use the same Huawei account as the lost device to log in to official website, cloud hosting, and use the device search function.

(2) Log in to another Huawei mobile phone to find a device App with the same Huawei account as the lost device.

Warm reminder: If there is no missing device in the device list, it means that the missing device has not turned on the search device, and the search device function cannot be used. I suggest you contact the public security organs or mobile phone number operators such as mobile telecom for help.

3. Positioning equipment

After logging in to find the device, select the device to be located in the device list, and you can locate and navigate to the vicinity of the device location.

Warm reminder:

If the function of sending the last location is turned on for your lost device, when the battery of the device is almost exhausted (8% power), it will automatically trigger sending the last location.

How to turn on the function of sending the last bit: Go to Settings > Click Huawei account to enter the account center > Cloud hosting > Find the device > Send the last bit, and then turn it on.

Play the ringtone

After successful positioning, you can click to play the ringtone when you arrive near the device, and you can find the mobile phone faster through the ringtone. If the phone is in mute or vibration mode, the use of this function will not be affected.

Warm reminder:

After clicking Play Ringtone, you can only turn off the ringing device or enter the screen lock password on the ringing device.

Try to avoid ringing the phone when it doesn't arrive, and prevent the person who got the phone from forcibly turning off the phone, which makes it impossible to locate.

Related links are as follows: official website, cloud hosting.