How to deal with violations by car companies?

If there is any violation during the use of the car, the Automobile Co., Ltd. will remind you of the violation by SMS or telephone, and it is necessary to deal with the violation within 25 days from the date of violation, and send a copy of the handling certificate to (wzgl@zuche.com, the special post for handling violations of the car Co., Ltd.

Advance payment for accident losses:

1. If the materials required for accident claims are not uniform, you need to pay the maintenance fee of this vehicle in advance (that is, pay the deposit for the missing materials);

2. If there is any third-party loss, the related expenses shall be paid in advance by you; (If the third party agrees to repair the damage in the repair unit designated by CAR Inc under the condition that you are fully responsible or mainly responsible, you don't need to compensate the third party for the loss. ).

3. In order to prevent the insurance company from refusing to pay compensation or giving up your claim, please be sure to provide the company with the accident materials needed for insurance claim within 15 days from the date of the accident (especially serious personal injury accident, or the cost exceeds 10000 yuan, which can be extended for 30 days accordingly);

4、? After the insurance company makes a claim, it will return the part you paid to you (the specific expenses will be paid by the insurance company, and the final amount of expenses returned to you will be determined according to the actual amount of claims paid by the insurance company).

Extended data:

Accident handling of automobile companies:

1. Please pay attention to your personal safety and call CAR Inc. 24-hour hotline 400-6 16-6666 immediately. After the insurance company determines the damage, the vehicle needs maintenance;

2. In order to avoid losses caused by improper handling, please handle the accident according to the following criteria:

(1) Traffic accidents on both sides:

A) Please stop the car immediately, write down the license plate number of the vehicle involved and ask for the phone number of the other party;

B) check the driver's license of the other party. If the other party does not have a valid driver's license, please call122 immediately;

C) Define the responsibilities of both parties according to the accidents listed in the Measures for Quick Handling of Traffic Accidents. If an agreement can be reached:

① Take the first scene photos: panoramic photos (site location, traces, whole picture of accident losses), physical evidence and close-up photos (license plate number, damaged parts, damaged degree, etc.). );

(2) Leave the site to a place that does not hinder traffic;

③ Fill in the Agreement on Rapid Handling of Traffic Accidents: each party holds one copy;

④ Call the report number 400 6 16 6666, and turn to 3 to get the report number and insurance advice.

Note: The items to be filled in the agreement on rapid handling of traffic accidents should be complete, the time should be accurate to the minute, the accident location should be specific to the specific area and road name, and the driver's licenses and telephone numbers of all parties should be checked; You will get the insurance "report number" after reporting the case.

D) If the responsibilities of both parties cannot be clearly defined:

① Please call the police immediately (122) and wait for the police to handle it;

(2) Please stick a triangle warning sign 50 meters behind the accident vehicle, and turn on the double flashing warning light of the vehicle at the same time, so that the driving vehicle can avoid safely;

③ After the police issued the accident liability judgment, they immediately called 400616666 to turn 3 to report the case.

E) Please take the vehicle's driving license and driver's license with you according to the suggestion of handling insurance report, and send the vehicle to the designated place to determine the damage (the accident vehicle needs to be inspected and determined at the same time).

F) Please collect the information required for claim according to the instructions and give it to the car return shop or designated maintenance personnel.

(2) If the other vehicle hits and runs, the other vehicle does not have a license plate, and the other driver does not have a driver's license or drives the vehicle after drinking, please record relevant information (such as license plate number, vehicle brand, color and accident location) and call the police immediately (122) for the traffic police to handle. Meanwhile, please dial extension 400 6 16 666. 3. Get insurance advice and suggestions.

(3) If the vehicle collides with an obstacle or a building, or if the vehicle collides during parking, and the perpetrator cannot be found, please compare the damaged part of the vehicle with the hit object and take photos, and call 400 6 16 6666 to change to 3, so as to repair the vehicle in time;

(4) In case of serious traffic accidents and casualties, please protect the scene and call the traffic accident alarm desk 122 for help. Meanwhile, please dial extension 400 6 16 6666. 3. Get insurance advice and suggestions immediately.

3. In order to prevent the insurance company from refusing to pay or giving up your claim, please provide us with the accident materials needed for insurance claim within 15 days from the date of the accident (especially serious personal injury accident, or the cost exceeds 10000 yuan, which can be extended for 30 days accordingly); Thank you for your cooperation!

4. After the insurance company claims, we will return the part you paid to you (the specific expenses will be paid by the insurance company, and the amount of expenses finally returned to you will be determined according to the actual compensation situation of the insurance company).

Note: After the accident, please don't repair the accident vehicle without authorization, otherwise you will be liable for breach of contract such as compensation for losses, and you will also be responsible for the part beyond the compensation scope of the insurance company or not fully paid by the insurance company.

References:

Official Website of Automobile Company-Help Center