What if I forget my account number and password?

1. What should I do if I forget to bind my mobile phone Taobao account password?

What should I do if I forget to bind my mobile phone Taobao account password?

Step reading

If you forget your password, you can retrieve it by mobile phone+authentication. The specific operation process is as follows:

Tools/raw materials

Taobao account and its bound mobile phone.

Methods/steps

Open the Taobao homepage and click the "Login" button.

Those who know the account number and password can log in directly, and those who forget the password can click "Forgot Password" on the right side of "Login".

Enter the Taobao Security Center-password retrieval page, and enter the member name in "Account Name". If you forget the member name, you can also enter the mobile phone number. Enter the verification code, and then click Next.

Click "Get verification code for free" first. After the mobile phone receives the short message, enter 6 in the short message as the verification code in the verification code information column. Enter the ID number used when registering, and then click Next.

Enter the new password repeatedly, submit and complete the password reset.

Matters needing attention

On the reset password page, pay attention to the prompt on the right.

2. The mobile phone can't log in to Taobao. What if I forget my username and password?

If you bind the mobile phone, you can retrieve the user name and password or reset the password, which can be achieved by the following steps.

1. Open the Taobao homepage and click the "Login" button.

2. Those who know the account number and password can log in directly, and those who forget the password can click "Forgot Password" on the right side of "Login".

3. Enter the Taobao Security Center-Retrieve Password page and enter the member name in "Account Name". If you forget the member name, you can also enter the mobile phone number. Enter the verification code, and then click Next.

4. Click "Get verification code for free" first. After the mobile phone receives the short message, enter 6 in the short message as the verification code in the verification code information column. Enter the ID number used when registering, and then click Next.

5. Enter the new password repeatedly and submit it to complete the password reset.

Note: On the password reset page, pay attention to the prompt on the right.

Taobao is a large-scale online business circle in the Asia-Pacific region, which was founded by Alibaba Group in May 2003. By the end of 20 14, Taobao had nearly 500 million registered members, with over 65438+200 million daily active users and online products 10 billion. In c2c market, Taobao accounts for 95 1% of the market. Taobao has developed rapidly on the mobile phone side. According to the latest mobile shopping report of 20 14 released by Analysys, the market share of mobile phone Taobao+Tmall reached 85. 1%.

3. The mobile phone is bound to Taobao. How to unbind an account name and password?

The mobile phone was bound in Taobao and forgot the account name and password. How to unbind the mobile phone is to reset the new password according to the mobile phone number, then log in to Taobao with the mobile phone number and new password, and unbind the mobile phone number in account management.

Open the Taobao homepage and click "Login". If you forget your password, you can click "Forgot Password" on the right side of "Login".

Enter the Taobao Security Center-Retrieve Password page, enter the mobile phone number in "Account Name", enter the verification code, and click "Next". Click "Get the verification code for free" first, and enter the verification code after receiving the SMS.

Then enter the ID number used when registering, and click "Next". Enter the password reset page, enter a new password, and click "Submit" to complete the password reset.

With the new password, come to the Taobao login page, log in with your mobile phone number and password, and enter the Taobao homepage. You can see the account name in the upper left corner of the page. Place the mouse on the account name in the upper left corner of the homepage, and click "Account Management" in the pop-up page.

Enter the account management page, click "Unbind Mobile Phone", then select the verification method for unbinding the mobile phone, and unbind the mobile phone according to the steps.

4. The mobile phone number has registered the Taobao account, but what should I do if I forget the password of Taobao?

On the Taobao login page, click Forgot Password to enter the password retrieval page.

After entering the search page, you can see an account name system and verification code. Enter the mobile phone number in the account name, then enter the verification code you see, and click Next. By the way, if the mailbox is bound, you can enter the name and size of the mailbox and use it to retrieve the entered mobile phone number. After clicking Next, you can see a free access verification code. Click to get the verification code for free, and Taobao will automatically send a verification code to your mobile phone and enter it after receiving it.

Click Next. After entering the verification code, you can see the password reset page. You can enter a new password and click Submit.

After clicking Submit, you can see a congratulations page. Some people say that I don't know the user name yet. Click Login Now. Enter the login page, and the account name itself will be displayed.

5. What should I do if I forget my mobile phone Taobao password?

Mobile phone Taobao password has been forgotten, so you can reset it by "retrieving the password".

When logging into mobile phone Taobao, you will be prompted that the "user name or password" is wrong. If you can't remember the password, you can reset it by "looking for password". As shown below: Click "Forgot Password" and a small window will pop up, as shown below: Select login via SMS, and then modify the password.

As shown below: Modify the password through "Security Settings", namely "Security Product Settings" in "Account Protection". As shown below: Set "Security Product Settings" in "Account Protection" and click "Retrieve Password".

As shown below: The page jumps to "Security Detection", press and hold the button below, and read the numbers above. As shown below: As long as you look at the normal numbers, you will jump directly to the page where you enter the new password and fill in the new password! As follows: Extended data:

If you forget your login name, you can try to log in with the mobile phone number or email address bound by your account. The registration format of overseas mobile phone number is 00+ area code+mobile phone number (for example, Hong Kong, 00852XXXXXXXX；; Taiwan Province Province, 00886XXXXXXXXX；; Singapore, 0065xxxxxxxxx) If you forget your password, please click here to retrieve it ~ If you can't receive the verification code when you retrieve the password (or the bound mobile phone is no longer used), you can submit an account acceptance form, which will be handled by the customer service of the account department. After the form is submitted, the account department will generally reply within 2-3 working days.