How to report an enterprise

1. The way to report business is as follows:

(1) You can call the market supervision complaint reporting telephone number;

(2) You can report through letters, faxes, short messages, emails and website complaint platforms;

(3) You can report directly to the administrative department for industry and commerce.

2. Legal basis: Article 11 of the Measures for Handling Consumer Complaints by the Administration for Industry and Commerce.

Consumer complaints shall meet the following conditions:

(a) there is a clear respondent;

(two) there are specific complaints, facts and reasons;

(3) Belonging to the scope of responsibilities of the administrative department for industry and commerce.

Article 12

If a consumer complains by letter, fax, short message, e-mail or website complaint platform, it shall specify: the name, address, telephone number and other contact information of the consumer; The name and address of the respondent; The requirements, reasons and relevant factual basis of the complaint; Complaint date, etc.

If a consumer complains by telephone or at home, the staff of the administrative department for industry and commerce shall record the information listed in the preceding paragraph.

Second, what should I do if the business is fraudulent?

If a consumer discovers that an operator has committed fraud in the process of purchasing goods, he may demand compensation for the losses, and the amount of compensation shall be calculated according to three times the price of the goods purchased or the cost of receiving services. If the amount of compensation is less than that of 500 yuan, it shall be 500 yuan.