What if Zhongan Insurance does not support online surrender?

Call customer service 10 10-9955 to apply for surrender. As long as the insurance company receives the application for surrender, there will be staff to assist the insured to complete the surrender operation. In addition, the applicant can also bring his/her ID card, insurance policy, bank card and "Application for Cancellation of Insurance Contract" to the outlet counter for surrender procedures. Zhongan Insurance is a Zhongan online property insurance company jointly sponsored by Jack Ma of Alibaba, Ma Mingzhe of China Ping An and Ma of Tencent. The regulatory approval procedures have been fulfilled, and China Insurance Regulatory Commission approved its establishment on September 29th, 2003.