Does the bad review of Meituan B&B have a great influence?

1, the proportion of bad reviews will affect the ranking of businesses.

For example, there are many favorable comments from users and only one or two bad reviews, so it has no influence on the ranking of businesses.

What is really decisive is the one-star bad review rate. One-star bad review refers to the proportion of one-star evaluation in all evaluations. If the proportion is too high, far exceeding the one-star bad review rate of similar shops nearby, then the ranking of the shops will also decline.

2. Bad review content

If the content of the bad review is distribution, this has little impact on the business. However, the content mentioned in bad reviews is related to product quality, such as food deterioration, so bad reviews will make customers lose.