I forgot the Alipay account number and password, and the previously bound mobile phone number is no longer used. What should I do?

Whether you forget the payment password or login password, even if you forget your mobile phone number, you can get your password back through other verification methods.

First, the way to retrieve Alipay payment password, taking computer operation as an example, the specific reset steps are as follows:

1. Log in to Alipay account with computer.

2. Click Account Settings.

3. On the basic information page, there is the word reset behind the payment password, and click Reset.

4. Select the reset method. Select "I forgot my payment password".

5. Select one of the four ways of "SMS verification+ID verification", "SMS verification+security question answering", "security question answering+email verification" and manual service to reset.

Second, the steps to retrieve Alipay login password are as follows:

1. Open Alipay official website homepage and click Login.

2. Click the Forgot Login Password button on the login page.

3. Enter the account name and verification code.

4. Click Next.

5. Select the reset mode, which can be reset in the following ways: by verifying SMS; If the mobile phone is still in normal use, please choose this method; Answer security questions+verify email address; Select this method if the mailbox is still in use and you remember the reserved security protection issues; Through manual service; Fill in the application form and upload the photo of your ID card. Alipay will accept it within 48 hours. Please be patient.

6. Select one of the above three ways to reset Alipay login password.

Extended data:

Alipay (China) Network Technology Co., Ltd. is a domestic third-party payment platform, which is committed to providing "simple, safe and fast" payment solutions. Since its establishment in 2004, Alipay has always regarded "trust" as the core of its products and services. It owns two independent brands, Alipay and Alipay Wallet. Since the second quarter of 20 14, it has become the largest mobile payment manufacturer in the world.

Alipay has established strategic cooperative relations with more than 80 banks at home and abroad, as well as institutions such as VISA and MasterCard, and has become the most trusted partner of financial institutions in the field of electronic payment.

From April, 2065438 1 day, Alipay and WeChat will pay by static bar code, with a daily limit of 500 yuan. 2065438+August 2 1, in 2008, Weibo, the official of Alipay, and Weibo, the official of Ant Financial Security Center, reported that the delayed payment function of Alipay had been fully upgraded, and the defrauded funds were expected to be recovered.

References:

Baidu Encyclopedia-Alipay