What happened to Ctrip’s violent collection of flowers?

This is a very bad behavior. I hope the victim can save the evidence and call the police. Our country does not allow any violent collection behavior.

Although there are indeed some old people in our country who have overdue loans on various online platforms. However, there are also some people whose lives have been disrupted because they were tricked by the platform into applying for loans. Moreover, these platforms will also make violent calls to collect money and use various vicious language to threaten the victims. In my opinion, such behavior is really bad and affects the overall social order of our country. I also hope that the victims can unite and not sit back and wait for death to use legal weapons to protect their rights and interests.

1. The loan platform induces users to apply for loans.

This incident occurred mainly because some users were induced to spend money when using Ctrip. And after consumption, the consumer will receive a text message indicating that the business can be divided into installments, telling the consumer how much each installment will cost, and that discounts are available. Without seeing the discount, consumers think they can buy goods for less money, so they will follow the guidance and handle related business. Because Ctrip did not fulfill its obligation to disclose the entire process, consumers would inadvertently complete the installment business.

2. There are high service fees.

When the consumer inquired about the fees to be paid, he found that he had mistakenly applied for this business, so he contacted customer service to cancel the business. However, the customer service said that it cannot be canceled. When the user expressed that he wanted to repay all the money in advance, the customer service would use various reasons to say that he could not repay in advance and the service fee must be paid. But these service fees are very expensive and many consumers cannot afford them. Therefore, Ctrip will use Huahua to violently collect payment from these users.

3. This behavior is illegal.

Ctrip used Huahua to induce users to handle the relevant installment business, without informing them of the agreement or clarifying the relevant obligations that users need to fulfill. This results in users unknowingly taking on loans and incurring high service fees. Therefore, I hope that all users who have been deceived and violently collected can unite and call the police to deal with the problem.