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Application report of integrity model enterprise
Application Report for an Integrity Demonstration Enterprise
How to write an application report for an Integrity Demonstration Enterprise? The following is a sample application report for an Integrity Demonstration Enterprise. Welcome to read and understand.
Part 1: Application report of an integrity demonstration enterprise
A certain commercial plaza is located in the middle of a certain road, with a total investment of 700 million yuan. It is a key project of the municipal government. The entire commercial plaza was designed by a company, with a construction area of ??170,000 square meters and a commercial area of ??120,000 square meters. It is now fully operational. A certain commercial plaza takes fashion consumption and fashion culture as its banner, and leisure consumption as its business theme; it integrates shopping, leisure, entertainment, catering, fitness, culture and other diversified business formats to create a "one-stop service" new city Commercial complex.
The company adheres to the enterprise spirit of "pragmatic and truth-seeking, determined to innovate, and goes all out", and uses advanced pioneering business concepts and scientific and reasonable modern enterprise management systems to integrate all aspects of resources to make the company The operation has become more large-scale, professional and branded, constantly setting new records for a certain business development, and at the same time achieving huge social benefits.
Since the opening of a certain company, the company has always adhered to the concept of honest service, adhered to the principle of gaining trust with sincerity, and establishing reputation with credibility. While strengthening management, it is also committed to improving service quality and investing in the construction of The underground parking lot has been installed, which has enabled the company to make new breakthroughs and leaps in all aspects of its work, winning a good reputation and achieving good operating results. The company adheres to honest management and adheres to the service concept of "sincerity, perfection, precision, and beauty". It has carried out extensive self-examination throughout the company with the core content of strengthening internal management and improving service quality, and fully implementing integrity management. Self-correction activities have achieved gratifying results.
In xxxx, it was judged by a certain newspaper to be the most influential commercial plaza. In xxxx, it was judged by a newspaper to be the most powerful commercial plaza. Integrity unit? In 2009, it was rated as an advanced unit in fire protection work by the municipal government. In 2016, our company will continue to take the integrity enterprise as its work goal. The specific work is now reported as follows:
1. Strengthen the quality internally, shape the image externally, and win the trust of consumers with high-quality services.
Quality is the internal driving force for enterprise development, and image is the company’s signboard and facade. The hardware facilities of XX are first-class in XX and the whole province. In terms of software construction, combined with the work of the learning mall, we actively carry out on-the-job training and various skills competitions to practice "internal strength". In the process of receiving consumers, whether in face-to-face conversations or telephone consultations, employees generally use civilized language to give customers a warm and welcoming feeling. For VIP members, the company's customer service department implements a shopping return visit system, birthday text messages to congratulate, birthday song requests, etc. Activities; during induction, employees should be uniformly dressed, sign up for work, have neat appearance, and strict discipline, showing someone's youth and motivation; during service, employees should be sincere and enthusiastic, civilized and polite, and they should be greeted when they come, and when they leave, they should be greeted. With a voice, they are never tired of picking out the products that consumers want to buy, and never bother with any questions. They use practical actions to create a good shopping environment for customers, and win the trust of consumers through high-quality services.
2. Scientific management, honest management, and relying on credibility to ensure the survival and development of the enterprise. If a company wants to remain invincible in market competition, it must establish a certain degree of credibility among consumers. To this end, the company focuses on four aspects: first, facing consumers in good faith in accordance with the requirements of laws and regulations such as the Consumer Rights and Interests Protection Law and the Product Quality Law. The second is to strictly control the quality of goods, implement the comprehensive manager responsibility system, establish a commodity inspection department, check the quality of goods at all levels, implement one item, one sign, prevent the occurrence of counterfeit goods, ensure the legitimate rights and interests of consumers, and do not harm consumers. The third is to clearly mark the price, treat each other with sincerity and fair transactions, strictly manage the price of goods, never make false propaganda, deceive and mislead consumers, and protect the rights of consumers at all times. Fulfill the obligations of operators. Fourth, the company disclosed to the public the specific content and standards, service procedures and time limits of its service commitments, and clarified the responsibilities for breach of promises. It also set up a report hotline and complaint box in the customer service center, established and improved a consumer complaint station, and designated a person to be responsible for consumers. complaints and humbly accept supervision and guidance from consumers. The leaders of our company use their honesty to achieve law-abiding business operations and protect their rights in accordance with the law, so that consumers can feel comfortable buying from XX, use it with confidence, and provide customer service with peace of mind.
3. Be pro-business and stable, serve merchants sincerely, develop harmoniously, and create a win-win situation.
By doing everything possible to create a good marketing environment for merchants, strengthen property scheduling management, establish a property 110 system, serve merchants sincerely, improve employee service awareness, solve problems for merchants in operation, and solve entrance decoration problems for merchants in a timely manner , opening, business and security disputes and other issues, creating a good business environment to make merchants profitable, thereby enabling the company to generate income.
4. Promote standardized management system and promote standardization and professionalization of company management. The level of enterprise management is directly related to the success or failure of the enterprise. Establishing an enterprise standardization system and promoting standardized management are important means to promote the scientific, complete, reasonable and orderly development of enterprises, pushing the company onto a professional and standardized path.
5. Strengthen democratic management, create a harmonious and unified labor atmosphere, and promote company harmony and stability.
We give full play to the important role of the trade union, and with the starting point of protecting the interests of employees, the trade union regularly organizes face-to-face communication activities between employees and administrative personnel, focusing on solving issues that employees are concerned about during the development of the company. Hot and difficult issues promote the harmony and stability of labor relations between the company and employees. The trade union actively organizes employees to carry out various cultural and sports activities that they enjoy. On Women’s Day, tug-of-war, rope skipping, and ball-walking competitions were held; on May Day, the labor union organized employees to hold badminton competitions and selected elite soldiers to participate in group competitions; the company often organized employees to participate in fashion model competitions; to celebrate the founding of the party On the 90th anniversary, the party branch and labor union organized a karaoke competition for employees to sing popular songs. The company adheres to humanized management, and the popular cultural and sports life effectively improves the morale of employees, enhances employee cohesion and team spirit, and improves the happiness index and sense of happiness of employees working in the company.
6. Be enthusiastic about public welfare, contribute to society, and win social recognition with practical actions.
Originating from the society and serving the society, it is the soul of commercial enterprises and an important magic weapon to win the initiative in market competition. Since xxxx, we have successively created job opportunities, accepted laid-off workers, and arranged for college graduates. internship, and participate in various social donations. We implement job-based wages within the company, and the wage level is higher than the level of similar local industries; in order to relieve employees' worries, we have provided basic pension insurance for employees; we have successively built employee restaurants, entertainment rooms, activity rooms, and organized self-written and self-produced performances for employees during holidays. Carry out a variety of entertainment activities; trade union organizations regularly send warmth to the families of employees in need and help solve the actual difficulties of employees.
7. The company attaches great importance to shopping mall safety management. The company's Safety Committee conscientiously implements the group's safety working documents and the spirit of meetings, consistently adheres to various safety management systems, holds regular safety committee enlarged meetings every month, and focuses on inspecting more than 280 safety hazard plans in all aspects of the mall, all of which have been completed in a timely manner Rectification. The company regards safety work as the main content of the risk responsibility system assessment of each department. Select and hire 23 full-time (part-time) safety officers to wear armbands for inspection. For fire alarms and other incidents in shopping malls, we adhere to the "three no-passes" principle to analyze and deal with them. Despite the shortage of technical personnel, the engineering department promptly repaired and maintained water, electricity, and gas facilities, thus ensuring the normal supply of water, electricity, and gas in the mall. Even when there is a shortage of personnel, the Security Department remains committed to its duties, maintains order in the shopping mall, and handles emergencies such as fires in the shopping mall in a timely and effective manner. Actively cooperate with newly opened merchants to provide fire inspection and fire safety training. The Safety Committee earnestly carried out a number of activities in June, the Safety Month, and organized all employees and shopping guides to conduct scientific self-rescue drills for fire extinguishing. Revise the mall safety work inspection and construction safety procedures and systems, summarize the company's safety and stability maintenance experience and lessons from an in-depth perspective, and strengthen and improve mall safety work in a targeted manner. Due to the leadership's attention to safety management and the implementation of the system, the company did not have any major accidents throughout the year, ensuring the safety of customers.
8. Do a good job in health management. Sanitation work is an important part of the company's quality management. In the management of environmental sanitation and business premises sanitation, the company implements a zoning and responsibility system, and the "sanitation leading group" is fully responsible for the patrol inspection of sanitation work to ensure that it is kept clean throughout the day. Due to the leadership's attention, effective measures, and full participation, the company's health quality has always been maintained at a high level.
Integrity construction is a long-term systematic project. Although we have done some work in management, there is still a big gap between the requirements of superior leaders. Our company will carry out in-depth and sustained integrity management activities, further strengthen the integrity supervision mechanism, innovate brands with integrity, enhance the company's competitiveness, and enable the company to continue to develop rapidly. As the first "one-stop shopping mall" commercial project of a certain company, a certain company takes urban development as its own responsibility, creates life aesthetics, and focuses on improving the quality of people's lives, relying on the group's resource advantages and its advanced development in multiple fields. Experience, perfectly integrate a unique tourism cultural resource with the most potential business model in the new economic era to create a new business model. Part 2: Application report of an integrity demonstration enterprise
In recent years, Luanchuan County Chongdugou Scenic Area has adhered to the business philosophy of "credit first" and strived to create a high-quality scenic spot as its goal, and has been committed to developing harmonious tourism. Vigorously create an atmosphere of civility and integrity. According to the implementation plan for the selection of the first integrity demonstration enterprise in Luoyang City and combined with the actual situation of the scenic spot, the situation is now reported as follows:
1. Basic situation of the scenic spot
Chongdugou The scenic spot is located in Luanchuan County, 118 kilometers southwest of Luoyang City, Henan Province. It integrates sightseeing, leisure, vacation, and entertainment. It has more than 200 scenic spots and a tourist area of ??60 square kilometers. In the scenic area, there are thousands of springs gushing out and hundreds of waterfalls. Tens of thousands of acres of bamboo sea cover the sky. Boating and fishing are fun. Rafting and playing in the water are thrilling. Snacks and water alleys are interspersed with blue waves. Farmhouse hotels are tranquil and comfortable. Supermarkets sell mountain delicacies. The farming folk customs have been restored to their original simplicity for hundreds of years, and it is known as the "Northern Country and the South of the Yangtze River". Chongdugou Scenic Area was opened to the outside world in July 1999. Due to the strong promotion of rural tourism in the scenic area, more than 95% of the villagers in the village have relied on tourism to get rid of poverty and become rich. The successful experience of using tourism to help people get rid of poverty and become rich is known in the tourism industry as ?Chongdu ditch phenomenon?. Li Chengyu, the former governor of Henan Province, praised Chongdugou as a model of ecological tourism development, a model for family hotels, and an example of poverty alleviation through tourism after visiting Chongdugou; Xu Guangchun, former secretary of the Provincial Party Committee of Henan Province, visited Chongdugou Praise for Chongdugou? It is not only a rare tourist resort, but also a tourism industry development base with a strong demonstration and driving role.
In recent years, Chongdugou Scenic Area has been rated as "Funiu Mountain World Geopark", "National Agricultural Tourism Demonstration Site", "National AAAAA Scenic Area", and "National Ecological Demonstration Area" by competent authorities at all levels. , "Central National Tourism Talent Training Base", "Top Ten Scenic Areas in Henan Province", "Advanced Unit in Tourism Work" in Luoyang City for 3 consecutive years and other honorary titles.
2. Company status and operating conditions
Chongdugou Scenic Area is operated and managed by Luanchuan County Chongdugou Scenic Area Co., Ltd., which is a joint-stock enterprise. The company has established a board of directors, which consists of general manager's office, finance department, ticketing department, reception department, general department, marketing department, police office, Chongdugou Waterview Hotel, quality management inspection team and other permanent institutions. The company has a sound organizational structure , clear division of responsibilities. The company currently has 358 employees in Chongdugou Scenic Area. Among them: 26 middle-level managers or above, 85 sanitation workers, 207 managers, and 40 tour guides, 76 of whom have a college degree or above.
In order to standardize the operation and management of the scenic area, improve the service quality of the scenic area, and enhance the business skills of the employees in the scenic area, so as to be consistent in appearance and worthy of the name. The scenic spot has formulated the "Standardized Management Implementation Plan" and formulated the "Scenic Spot Employee Credit Management File", "Farmhouse Hotel Management Measures", "Service Standards for Each Position", etc. in accordance with the requirements of the plan. In addition, credit commitment services are implemented in the scenic area. The scenic area carries out production and operation in accordance with the law, and conducts accounting in strict accordance with the national unified accounting system. The accounting information is true and complete, and there is no accounting fraud. In addition, the scenic area conscientiously performs the loan contract during the operation process, and performs accounting in financial institutions. China Credit Union has good credit, with no lawsuits arising from malicious defaults on customer payments, and the company has been able to pay tax payable in full and on time, and has been rated as an A-level tax credit record by the Luoyang Local Taxation Bureau. Third, the scenic spot attaches great importance to the physical and mental health of employees, as well as quality, safety, and environmental protection. It is a scenic spot certified by the ISO9001 and ISO14000 systems. It has sound production safety rules and regulations, and has created good safety production conditions and labor protection measures. For three consecutive years, No safety accidents or environmental pollution incidents occurred.
3. This is not only a rare tourist resort, but also a tourism industry development base with a strong demonstration and driving role. ?
Since the beginning of the development of Chongdugou Scenic Area, the overall development of the scenic area has been scientifically planned based on the three major resource advantages of water, bamboo and farmers, and the farm tourism has been vigorously developed. The food of Chongdugou Scenic Area has been Eat at a farmhouse, live in a farmhouse, watch farmhouse scenery, enjoy farmhouse fun, and buy farmhouse goods? It has become a brand that has been highly recognized by all walks of life. In addition, the tourism development process of Chongdugou has also created economic conditions for Tantou and surrounding towns to rely on tourism. Currently, there are more than 20 and 70 agricultural and sideline products named after Chongdugou in Chongdugou and surrounding towns. Such as Chongdugou persimmon vinegar, Chongdugou sweet potato vermicelli, Chongdugou mountain fruit drink, Chongdugou pure grain wine, Chongdugou mung bean noodles, Chongdugou local eggs, Chongdugou fried melon seeds, Chongdugou root Art, carving, painting, etc. of Chongdugou bamboo and wood handicrafts. In Tantou and surrounding towns where the scenic spot is located, tens of thousands of people rely on the Chongdugou rural tourism brand to engage in tourism services and agricultural and sideline product processing, creating social benefits of 540 million yuan. More than 65% of the farmers in Tantou Town have got rid of their poverty. On the road to prosperity.
Mobilize all positive factors, maximize the use of existing resources, put credit first, operate with integrity, and make the construction and management of the scenic spot better? This is the slogan of Chongdugou scenic spot management. Through unremitting efforts , an honest, civilized, harmonious, safe and beautiful Chongdu Valley is presented to the world. For this reason, we sincerely request the superior authorities to apply for the first integrity demonstration enterprise in Luoyang City.
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