What are the characteristics of personalized service in Yi Bei system?

In Yi Bei, high-quality online shopping is very interesting.

Ebay is a joint venture established by Yi Bei (Nasdaq: Yi Bei), the world's largest e-commerce company, and TOM Online, a leading domestic portal and wireless Internet company, on June 5438+February 2006.

1August 1999, Yi Bei was established in Shanghai. In 2002, Yi Bei formed an alliance with Yi Bei and changed its name to Yi Bei, which quickly developed into the largest online trading community in China. Adhering to the purpose of helping almost anyone realize any transaction anywhere, it not only provides a stage for sellers to start their own businesses online and realize their self-worth, but also brings a brand-new shopping experience to buyers.

From June 5th, 2006 to February, 2006, Yi Bei and Tom cooperated online. By integrating their advantages, the two companies will rely on the global experience of Yi Bei's subsidiary Yi Bei in China, as well as the huge domestic trading community and TOM Online's profound understanding of the local market, and launch an online trading platform customized for the China market in 2007. The new trading platform will bring more online and mobile business opportunities for domestic buyers and sellers, and promote the in-depth development of Yi Bei in China market.

Edit the development history of this paragraph.

★ 1999

In August 2008, Yi Bei was founded. When the company was founded, it worked in a two-bedroom apartment in Shanghai. The two founders and Tan were the only two employees at that time.

★2002

In March 2002, Yi Bei, the world's largest e-commerce website, invested 30 million US dollars and formed a strategic partnership with Yi Bei.

★2004

In May 2004, Ms Meg Whitman, CEO of Yi Bei, made a special trip to Shanghai to attend the award ceremony of "Yi Bei Man of the Year". At the meeting, Meg joined Tan Hai Yin, one of the founders of Yi Bei.

In May, 2004, the "Yi Bei Cup" first national e-commerce competition for college students kicked off, attracting tens of thousands of students from 33 cities across the country, including those from Hong Kong and Macao. Nearly 10,000 contestants * * * created a transaction volume of 6,865,438+0,000 yuan, among which Hong Qiliang, majoring in advertising art design of Shanghai University, won the championship with an effective transaction volume of 82,000 yuan, and won the title of "the king of online entrepreneurship for college students in China". Ms. Song Ling, President of China Electronic Commerce Association, and Shao Yibo, then CEO of Yi Bei, presented awards to him.

In June 2004, Yi Bei announced that it had entered the period of website integration, and in the autumn of that year, it docked with the Yi Bei platform. In the same month, the second quarter news media briefing was held in Beijing. By the second quarter of 2004, the cumulative number of users reached 6.9 million, and only 654.38+400,000 new users were added in the second quarter. In the second quarter, the total number of new commodities reached 4.2 million, an increase of 35% over the previous quarter.

On August 6th, 2004, Anglenala, Chae Rim, An Qixuan and so on 14 17 personal items of popular Korean idol superstars were auctioned in Yi Bei for a week. This auction is the first organized and cross-regional auction of popular star items in Korea so far, with an unprecedented scale from the number of star participants to the number of lots.

On August 18, 2004, Yi Bei celebrated its fifth birthday.

On September 17, 2004, Yi Bei successfully integrated the American Yi Bei platform. Since then, users in Yi Bei and Yi Bei have been able to conduct online cross-border transactions with more than 654.38 billion users from America, Europe and Asian countries.

From June 5438 to October 2004, Yi Bei formed a strategic partnership with the largest online game company in China.

On June 5438- 10, 2004, we cooperated with Dongfang Pawnshop, a leading enterprise in China traditional pawn industry, and 2/KLOC-0 pieces of absolute watches and diamonds were auctioned at one yuan without reserve price. This time, we created three firsts together: China pawn enterprises launched the auction business through the online platform for the first time, China pawn industry opened a shop on the online commerce platform for the first time, and the first high-end commodity expert consultation group in China-TEPCO high-value commodity online expert consultation group was established.

At the end of 2004, Yi Bei launched the "Anfutong" network security transaction guarantee service. The design of "Anfutong" takes into account the interests of both buyers and sellers. At the same time, the "Anfutong Guarantee Fund" will also provide the maximum security for both parties to the transaction and reduce the transaction risks of both parties.

On June, 2004165438+1October 1 1, the first e-commerce pioneer park in Shanghai opened in Putuo District Tiandi Software Park. Ms. meg whitman, CEO of Yi Bei, and Yang Xiong, Vice Mayor of Shanghai, unveiled the e-commerce pioneer park.

At the end of June, 2004, 1 1, Yi Bei held a press conference on the third quarter results. By the end of the third quarter of 2004, the cumulative number of users in Yi Bei had reached 8.6 million. At the press conference, Yi Bei announced that Shao Yibo had stepped down as CEO and became the chairman of the company, and his focus would shift from the operation and management of the company to the long-term development strategy of the international market in Yi Bei and Yi Bei.

★2005

On June 5438+ 10, 2005, Yi Bei established "China Customer Service Center" and introduced the most advanced customer service means and service platform from Yi Bei, USA. It is estimated that by the end of 2005, the customer service center will have nearly 400 professional service personnel to provide services to users in China, Hong Kong, Macao and Taiwan.

On June 5438+1October 10, 2005, well-known enterprises in the United Nations of Yi Bei held a charity sale in Yi Bei. The proceeds will be donated by Yi Bei to the China Red Cross Society to help rebuild the tsunami-stricken areas in South Asia.

June 5438+1October 65438+March 2005, Yi Bei registered users exceeded100000, and continued to maintain the leading position in the domestic online auction market. Song Ling, chairman of China Electronic Commerce Association, pointed out that the breakthrough of 654.38 million yuan is of milestone value not only to Yi Bei, but also to the development of online transactions in China. On June 20th, 2005, Yi Bei, the largest e-commerce company in the world, announced that it would invest 654.38 billion US dollars in the China market in 2005, and this investment will be applied to the construction of honesty and security. On March 6th, 2005, CCID, as one of the IT portal authorities, released the final results of the most trusted IT brand survey. In the most trusted online auction website brand category, Yi Bei won the championship with an absolute advantage of 48.40% and became the most trusted IT brand for users.

On March 2, 2005, ASUS, the world's leading notebook computer manufacturer, moved 100 newly released notebooks to the auction site in Yi Bei and auctioned them at the price of one yuan, setting a record for manufacturers to sell new notebooks online. On April 30th, 2005, a week-long auction of "Naming Right of Challenge King Table Tennis Tournament" was launched. The top three bidders will have the opportunity to have a unique "Table Tennis Challenge" with the world table tennis champion Wang in Shanghai.

On May 1 2005, Yi Bei announced a large-scale reduction in the registration fee of items, with an average adjustment of 75%, and it will also exempt new sellers from the registration fee for the first five items in a single month.

On May 15, 2005, the first charity auction of this character caused a sensation in Yi Bei entertainment circle. After five days of fierce competition, the final decision was made. The three winners of this auction entered the cast of If Love and had a real "close contact" with Takeshi Kaneshiro, Zhou Xun and Jacky Cheung.

On May 23rd, 2005, Jay Chou, King of Heaven and Little King of Heaven, came to Hong Kong with his new Aria J III MP3 player, which participated in the design for the first time, unveiled the "JIIII Online Store" and announced that JIII had officially settled in Yi Bei. In addition to the limited-edition Aria J III MP3 player of 10, Jay also took out his autographed personal items T-shirts, hats and memory cards for auction. All proceeds from this auction will be donated to Shanghai School for the Blind.

On June 8th, 2005, a batch of rare gold coins of the Republic of China with a value of nearly one million RMB began to appear in the auction of "Boutique Postal Coins" in Yi Bei. At the same time, there are nearly 100 precious modern Chinese silver coins, gold coins, paper money and philatelic products. In order to ensure the authenticity and security of online auction, Yi Bei also launched the first "online identification" service in China in conjunction with many domestic and foreign coin experts.

On June 9th, 2005, Yi Bei announced that its credit payment tool "Anfutong" had been greatly upgraded. At the same time, "Anfutong Fund" began to pay compensation to all buyers and sellers who used "Anfutong". Previously, the fund only set a payment ceiling for the seller.

On July 1 1, 2005, PayPal China China website was officially opened, marking the official landing of PayPal in China market. The cooperation between PayPal and UnionPay electronic payment will enable China users to use more than 20 bank cards of 15 banks to make safe, fast and convenient online payment through PayPal. The docking of PayPal and Yi Bei platform is expected to be completed before September 1. By then, more than 1, 1.6 million Yi Bei users will be able to pay online through PayPal more conveniently, quickly and safely. This will greatly promote the transactions of users in Yi Bei.

In September 2005, PayPal docked with the official platform of Yi Bei.

On June 5438+February, 2005, Yi Bei launched a price adjustment plan such as "free shop opening", which opened up a "zero-cost sales channel" for online sellers.

★2006

From June 5438 to October 9, 2006/kloc-0, Skype, a high-definition voice communication tool, was fully docked, which provided a smoother and more direct communication channel for buyers and sellers on Yi Bei and contributed to the success of the transaction between the two parties. After docking, the seller can add Skype button to the product description, which can more conveniently establish contact with customers and reach a transaction; Buyers can communicate with sellers quickly and get the information they need in a simple way, thus effectively reducing transaction disputes and improving the transaction rate.

On June 65438+1October 65438+September 2006, Yi Bei officially implemented the "Safe Payment" plan. All sellers in Yi Bei must choose Anfutong or PayPal as one of the payment methods when logging in. This made Yi Bei take the lead in realizing "100% safe shopping", thus enhancing consumers' confidence in online shopping and further expanding the mainstream consumer groups. At the same time, in order to encourage sellers to participate in the construction of secure websites and reduce the selling cost of sellers, Yi Bei Yi Bei will also waive the transaction service fee for all online transactions from now on.

In March 2006, Yi Bei and McDonald's reached a strategic cooperation. The two parties will make use of their respective advantages in store retail and online trading platforms to realize complementary resources and establish brand-new integrated marketing channels.

On March 29th, 2006, Yongle Household Appliances and Yi Bei signed a strategic cooperation agreement in Shanghai to open up new retail channels. At the same time, Yongle Electric has opened an online store of Yongle brand goods in Yi Bei, Yi Bei, and will start operation today.

On May 6th, 2006, Yi Bei "Brand Flagship Zone" was officially launched. This is the first online flagship area in China operated by a brand or directly authorized for sale. 70 well-known brands at home and abroad enter the zone for the first time, and brand agents or distributors are responsible for supply, delivery and after-sales service. All merchants entering the flagship area of the brand have promised to implement "three guarantees" for the products they sell in accordance with the relevant national regulations, which shows that the "brand strategy" adopted by Yi Bei in the past six months has produced divergent effects, and the layout of the "all-round e-commerce website" has been initially completed.

On June 6th, 2006, Yi Bei cooperated with TOM online to launch the first mobile shopping platform based on WAP technology in China, and provided free SMS service for 20 million users of its website.

In July, 2006, six "good men" of "Lycra" searched for stylists for good men in Yi Bei, and the super sellers in Yi Bei matched clothes for good men. In August, the first three men launched an auction of dating opportunities in Yi Bei, and all the money was donated to charity.

On August 28th, 2006, Yi Bei launched a brand-new service-Yi Bei Sales Assistant. The appearance of sales assistants in Yi Bei helps SMEs break through the bottleneck of online sales and help them sell their products overseas through the Yi Bei platform.

From June 5th, 2006 to February, 2006, Yi Bei and TOM established a new joint venture online, and will launch Yi Bei, an online trading platform customized for China market in the second half of 2007.

★2007

On July 3rd, 2007, Yi Bei's new platform was officially launched.

On September 25th, 2007, the former www.ebay.com.cn Yi Bei Platform was completely closed.

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