The bank card received a text message saying that there were two cases involved.

In the process of using the bank card, the card is prompted by the issuing bank by SMS or telephone, and the card has been considered by the public security organs to be involved in cases, such as fraud, money laundering, bank card rental and other illegal acts. What should I do in this case?

What if the bank card receives a text message saying that it is involved?

There are two situations when the bank card receives the SMS prompt involved:

First, it has not been frozen: the cardholder needs to bring valid identity documents and other relevant account opening materials to the issuing bank outlets for verification and processing within 3 natural days after receiving the text message or phone call, otherwise it will be frozen.

Second, it has been frozen: find the issuing bank to obtain the contact information or address of the public security organ that implemented the freeze, and then contact the staff of the public security organ to cooperate with the public security investigation, so as to try to close the case as soon as possible and restore the card to normal.

It should be pointed out that:

When you receive a short message or phone call from a bank to remind you that your bank card is involved, the first thing to do is to identify whether the short message or phone call is true, that is, whether the sender of the short message or the phone number is the official of the issuing bank. If not, it's fraud. Don't deal with it. If it is official, it needs to be handled according to the above introduction.

The bank card has been found to be involved in the case and has been frozen. Thawing usually takes six months, depending on the speed of case detection. It is suggested that cardholders actively cooperate with the investigation.

Don't disclose personal information to others easily in the process of daily card use, pay attention to the safe use of online banking, separate the card from the ID card, and protect the bank card password.