How to report if you were cheated on Taobao

You can report the crime to the public security organ. According to the case handling procedures and department divisions of the public security organs in different regions, small and medium-sized cities will divide the online police into departments and departments of each police station.

So you need to call 110 first. The case will be handed over to the police at the police station. After the case is filed, it will be handed over to the Internet police. In some areas, the Internet Police is a separate department, and victims directly hand over their materials to the Internet Police. In some areas, depending on the situation, the victim will be required to report the case to the Economic Investigation Brigade after a preliminary analysis of the case.

Reports can be made in written or oral form. If the report is an oral report, the reception staff shall write it down and after it is read out correctly, it shall be signed or stamped by the person who reported the report.

The people's court, people's procuratorate or public security organ shall quickly review the case report materials according to the scope of jurisdiction. If it is believed that there are criminal facts that require criminal liability, the case shall be filed; if it is deemed that there are no criminal facts, or the criminal facts are obvious If the offense is minor and does not require criminal liability, the case will not be filed.

Evidence materials that need to be submitted when reporting a crime:

1. The victim’s personal ID card.

2. Screenshots of chat records, orders, etc.

3. Transfer the bank card, record the transfer and stamp it.

4. If you are deceived by a scam website, you need to submit a screenshot of the website’s online information, such as the company introduction on the official website, touted reports of the website’s financial information by mainstream media, and financial recommendations from well-known websites. etc., qualification certification of the defrauded company.

Extended information:

A woman in Tianjin believed in "Taobao customer service" and was deceived? Call the police in time to recover the loss

A woman in Tianjin believed in a call from the so-called "Taobao customer service". According to the other party's instructions, I transferred the balance in Alipay to the bound CCB savings card, and was almost defrauded of 30,000 yuan.

At about 19:00 on April 7, Ms. Ye, who lives in a residential area in Tanggu, Tianjin, received a call from a man. The other party claimed to be a Taobao customer service staff and said that Ms. Ye had a problem with her order while shopping on Taobao and asked her to refund the previous payment before processing. At the same time, the man gave Ms. Ye a refund link.

Ms. Ye believed it to be true, clicked to enter the webpage, and followed the prompts on the webpage to transfer the balance in Alipay to the bound CCB savings card, which amounted to 30,000 yuan. At 21:00 on April 7, Ms. Ye discovered that she had been defrauded and lost 30,000 yuan after calling Taobao’s customer service number. After the incident, Ms. Ye called the police. At 21:10, the New Taipei Police Station of the Tanggu Branch of the Public Security Bureau received an alarm call from Ms. Ye.

The police station sent police officers to help Ms. Ye contact the customer service of China Construction Bank and take emergency payment stop measures. At 21:30, Ms. Ye received a text message from a bank in Xi'an, saying that she had deposited 30,000 yuan in the online electronic banking of a bank in Xi'an. The police helped Ms. Ye contact the customer service of a bank in Xi'an and learned that someone had applied for financial products in Ms. Ye's name and the cash had been frozen.

With the help of the police, Ms. Ye changed her personal information and password, successfully withdrew 30,000 yuan, and recovered economic losses. Police tip: This is a fraud case in which people pretend to be "Taobao customer service" to charge back orders and defraud the victims of online banking verification codes.

In addition to "payment failed", scammers may also say "card slip", "purchased goods are out of stock", "order confirmation", etc., and ask for the victim's mobile phone verification code in the name of "refund" . If the victim's bank card does not have online banking enabled, the scammer will try to get the victim to open online banking and require the victim to bind the bank card to his mobile phone.

Subsequently, the scammer uses the victim's bank card to "shopping" online to buy a recharge card, and asks the victim for a "verification code" that is actually the scammer's online shopping transaction code. Many victims have been robbed of money from their bank cards by scammers without knowing it.

CCTV program official website-[News Live Room] Ministry of Public Security: Encountered telecommunications network fraud such as

Baidu Encyclopedia-Online reporting

People's Daily Online-A woman in Tianjin is gullible "Taobao customer service" is deceived and calls the police promptly to recover losses