Xinxiang provident fund telephone number

The provident fund telephone number is 12329

1. The 12329 housing provident fund hotline is a local fixed telephone number, and long-distance calls need to be preceded by a long-distance area code. The communication fee standard shall be implemented according to the relevant regulations of the Ministry of Industry and Information Technology, and the information service fee shall be exempted. [1]

2. On the basis of making full use of existing resources and reducing repeated investment, all localities should build the 12329 housing provident fund hotline according to the requirements of the 12329 housing provident fund hotline service guide. After the 12329 number is activated, other hotline numbers should be stopped and notified to the public in time.

Third, the 12329 housing provident fund hotline mainly provides basic services such as business consultation, complaint suggestion, return visit investigation by manual voice, and provides extended services such as business guidance, business inquiry and business acceptance by manual voice and self-help voice according to local actual conditions.

iv. the construction mode of 12329 housing provident fund hotline can be divided into two types: independent self-construction and service outsourcing. Independent self-built mode The urban housing provident fund management center (hereinafter referred to as the provident fund center) organizes the construction of the hotline platform itself, which is responsible for daily operation; The service outsourcing mode is entrusted by the provident fund center to the outsourcing service provider to be responsible for the hotline construction and operation. All localities should choose the construction mode according to local conditions and encourage the adoption of service outsourcing mode. Conditional areas, hotline construction and operation can break the geographical boundaries, moderate regional concentration.