Unable to surf the Internet after broadband renewal, 69 error code appears.

meaning

Trouble tips frequently encountered by broadband adsl dial-up Internet users. Broadband adsl dial-up Internet connection uses pppoe protocol, transmits data through telephone line, and uses adsl special modem to realize data modulation and demodulation, prompting error 69 1. 1 in the true sense: domain name error (user name or password input error). 2. Telephone or broadband arrears. 3: The server is unresponsive (the user port in the computer room is wrong, or the account is not activated). 4: Hardware failure

The failure of error code 69 1 is mainly due to the following reasons:

1, user data binding error: In order to better serve users and ensure the security of user accounts, Telecom has bound broadband accounts with users' physical ports, and the numbers have been one-to-one. In this way, the account can only be used on one physical port (that is, the roaming of ADSL account is restricted), and one port is limited to one computer. If the user's data binding is wrong, an error 69655 will appear when dialing.

2. The account was stolen by others: Before the broadband account was not bound, ADSL users' accounts were often stolen by others. Once the ADSL broadband account is used by others, the system will get an error of 69 1 when dialing again.

3. Be sure to judge carefully when the fault occurs, especially the spaces before and after the account number, which are difficult to distinguish. So when there is an error of 69 1, delete the original account and password first, and re-enter the correct account and password.

4. Account arrearage: After ADSL broadband users owe money, broadband access service providers will temporarily stop using the account. The account may not be activated immediately after the user pays the arrears. At this time, if you dial, there will also be an error of 69 1.

5. Computer hardware reason: Two network cards are installed on the computer and both are enabled. The MAC address binding error caused the 69 1 error code. It is recommended to disable one of the fast network cards.

6. After the computer disables the network card, a prompt of 69 1 will appear, or the network card is not driven or the driver dials incorrectly. Check whether the network card is working properly.

7. Contact the operator for the problem of setting cat(modem). Generally, the operator will replace it for free.