How does Meituan chat with merchants?

The steps for the US delegation to chat with merchants are as follows.

1. Open Meituan APP, find the order that needs to be consulted, and click to enter the order details page.

2. On the order details page, locate the Customer Service button and click Enter.

3. After entering the customer service interface, you can choose "online customer service" or "telephone customer service" to contact. If you choose online customer service, you can chat with customer service directly online. If you choose telephone customer service, call Meituan customer service consultation.

4. In the online customer service interface, you can select "merchant problem" for consultation and feedback, and the customer service will transfer the problem to the corresponding merchant and help the user to coordinate and solve related problems.