Inviting customers to lend money

Generally, electricity is used to sell credit, and it is difficult to invite customers with electricity. What are the specific words? Why are some willing to answer and some unwilling to answer? I'll tell you everything.

I believe that anyone who calls 90% hangs up directly, and the remaining 10% people who are willing to answer your phone really need less than 1%. Generally speaking, there are only a few reasons for wanting to know about products. Needs, advantages, services and expertise.

These four words are ultimately the basis for inviting customers. Credit is different from other consumer goods, not something that can be cultivated, but a transaction that must be generated by demand. Therefore, when there are interested, interested or demanding customers in telemarketing, we must find ways to grasp them!

Talking about the customer invitation of interest:

First, you need to think about it. For this kind of customer, you must know where his concerns are, and you must directly ask him the reasons he considered at that time. Customers can't say they need to consider. There is no following if you reply directly!

General reasons to consider:

1. I don't know if you are a liar.

Solution: When the customer hesitates, directly reply to the customer: Teacher XX, where do you live? Our shop is located in XX Building, XX District, XX City. Is it convenient for you to come and have a look this afternoon? (Use the statement that the transaction should end, and don't let the customer answer for the time being)

If the customer says he is not available this afternoon, then you ask: Are you available tomorrow morning or afternoon? (This is also a hypothetical transaction. Let customers make more choices and let customers reply less. )

2. I think you are a usurer

Solution: I understand your idea. We are a regular organization with a legal business license, so don't worry. As for interest, it depends on who you compare with. Compared with banks, we are indeed a little taller. But the bank requires real estate mortgage, and we are unsecured credit loans, which are quick and simple and can produce results within one day at the earliest. Our shop is on the other side of XX, not far from you. Is it convenient for you to come and have a look this afternoon?

I'm considering whether to borrow or lend from my friends.

Solution: In general, customers will tell you: I need money now, but I can borrow it from my friends. You can reply to the customer: don't say borrow or not. In this society, money is easy to pay, and debt of gratitude is the most difficult to pay. I'll give you a plan to see if it is feasible: even if it is worked out in a short time, it won't cost much interest. You can come to our company to find out about the situation, and then do it here, and your friends will think about it first. If it really doesn't work, it's not too late to borrow it from a friend.

Two. There are many choices (or feel high interest, etc.) ).)

Solution: Generally, in this case, customers will say, which interest rate is lower than yours, which quota is higher than yours, and so on, to hit you.

First, learn to use closed-ended questions: Can you accept interest of 2 cents or 2 cents and 3 cents? (2 points, 3 points are the interests of your company, and 2 points are the interests of your client company. Let him choose between them.

Customers will definitely choose two points (at present, there is little difference in interest rates of small loans among peers), and then you can narrow your disadvantages and enlarge your advantages: Then, our 1 1000 monthly interest rate is higher than theirs in 30 yuan, just for a fast food meal. Moreover, our company has a high pass rate and fast approval speed, and the results can be produced in one day.

Finally, I made an appointment with a client and said, well, Mr. XX, let's meet this afternoon and discuss it in detail. When will you be free this afternoon? For this kind of customer who knows a lot of information, if your products really don't have the advantages of peer companies, then you can only make an appointment with the company yourself and get a better service attitude.

Third, I feel that the amount is low.

Solution: words: big money is of great use, and small money is useless. Although we are not as high as the amount approved by the bank, you can build a financing platform first to lay the foundation for doubling the amount in the future. The vision of doing business is that the bigger the long-term enterprise, the more financing channels. In addition, we have a revolving loan of up to 50W. If you want to make a successful loan with us this time, you will have the opportunity to make additional loans. You can come and have a look this afternoon. I'll show you the case of adding customers after I borrow money. (in fact, he knows t better.

Solution: Just like thinking about whether you are a liar, tell him the address of the company. The location of credit shops is generally higher, and the addresses are generally familiar places in the local area. So inviting him to a place he knows can make customers feel trust, and then you should dress professionally and speak professionally during the interview.

Fifth, I want to compare a few more.

Guest: I'll look at other homes first.

Words: Our company is more than a minute's drive from you. Visiting our company won't delay you from getting to know other families. what did you say ? /Excuse me? Once the customer comes, you can't get rid of it, you just don't have the ability. )

That's all I can think of. It's always been like this anyway. The basis of understanding customers is to understand their needs, their own advantages, have a correct and sincere attitude and have more professional product knowledge!

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