Polite expressions for receiving guests at home

Polite expressions for receiving guests at home

Polite expressions for receiving guests at home. The service industry is demanding more and more of itself. Customers have already spent money here. We should treat customers coming and going in polite language. Try to shorten the distance with customers. Polite expressions for receiving guests at home.

Polite expressions1① "Welcome", "Welcome" and "Hello" are the expressions used by the welcoming staff when the guests come to the restaurant.

(2) "Thank you" and "Thank you" are used when guests bring convenience to the waiter's work.

(3) "Please wait a moment" or "Please wait a moment" is used to indicate that we can't provide services to our guests immediately, and in a responsible manner.

(4) "Please wait a moment" or "Please wait a moment" is used to apologize for disturbing or causing inconvenience to the guests.

⑤ "Thank you for waiting", and warmly apologize to the waiting guests.

⑥ "I'm sorry" or "I'm very sorry" is used to say sincerely and politely, because it has caused trouble or inconvenience to the guests.

⑦ "Goodbye", "Take your time" and "Welcome next time" are used to show enthusiasm and sincerity when guests leave.

Extended data

Hospitality includes a series of processes such as welcoming guests, entertaining guests and seeing them off. There are many kinds of hospitality: there are invited guests and uninvited guests; There are gatherings of old friends and the first meeting of new friends; Talking about business,

There are business conversations, private contacts, discussion of research issues, small talk and so on.

The whole process of hospitality should show enthusiasm, courtesy and civilization, so that guests feel at home, warm, cordial and polite, happy to come and satisfied to leave.

Polite expressions for receiving guests at home 2 List of common polite expressions

1. When meeting customers in the morning: Good morning, welcome.

2. When meeting customers at noon or evening: Hello, welcome.

When the customer needs help: What can I do for you?

4. When asking the customer to wait a moment: Sorry, please wait a moment.

5. Keep the customer waiting: Sorry to keep you waiting.

6. When asking customers to look at the goods: This is the goods you want. Please have a look.

7. It doesn't matter if customers don't buy goods when they see them. I hope I can serve you next time.

8. When the goods the customer wants are temporarily out of stock: Sorry, the goods you want are temporarily out of stock, please choose another style.

9. When asking customers to pay at the cashier's desk: Please pay at the cashier's desk in XX.

10. When the customer leaves: Thank you. Welcome to visit next time.

Politeness is not allowed.

When customers enter the store, they take the initiative to say hello. They will not ignore customers' inquiries and detailed answers. They won't be tired of customers choosing honest introduction and deception.

Customers buy less, their enthusiasm is not diminished, customers return goods, actively cooperate, don't neglect customers, don't buy, ask why, and don't dig.

Accept customers' opinions with an open mind and don't contradict customers. Their reasoning and explanation are wrong, and they are not accused of hurting, caring for help or making fun of them.

Customers come to the store to say goodbye warmly without urging.

Polite expressions for receiving guests at home. Polite expressions for welcoming customers into the store

When customers enter the store, they usually go straight to the counter, and the clerk should immediately receive them and take the initiative to say hello:

"hello! What do you want to see? "

"Sir (miss), what do you need? I'll show it to you. "

"Welcome, welcome to buy."

Introduce polite commodity terms

When customers browse the goods after entering the store, the clerk should take the initiative to introduce:

"Sir, this product is a famous brand. It won a gold medal. Take a look. It doesn't matter if you don't buy it. "

"Sir/miss, do you want to see XXX (the commodity he/she is staring at)? I'll show it to you. "

"Miss, XXX (the product she is staring at) is a new product. Please have a look at the instruction manual, which is suitable for you. "

When customers carefully watch and compare a product, the employees in the store should naturally stand up and say:

"Young lady, do you want to buy XXX? Do you want me to help you choose? "

"Sir, the performance, texture, specifications and characteristics of this commodity are ..."

"Miss, this product is simple in structure, easy to carry, and has the following advantages ... it is good for home and travel."

Polite expressions when helping customers.

When customers turn their eyes from goods to shop assistants, they should take the initiative to say hello:

"Can I help you?"

"Sir, what goods do you have a crush on? I'll get it for you. "

"Miss, what can I do for you?"

"What goods are you looking for, Sir? Can I help you? "

"XXX (goods) are sold here. Would you like to have a look? "

"Young lady, we deal in XXX and XXX (commodities) here. Do you want to see it? I'll show it to you. "

When customers make eye contact with store employees, store employees should immediately nod and smile:

"Miss, welcome to buy."

"hello! Welcome! "

Polite expressions of apology

"I'm sorry, I misunderstood you just now!"

"Please calm down, we didn't do our job well!"

"Please forgive me, I shouldn't treat you like this!"

Polite terms in commodity exchange

"May I see the receipt?"

"Can you inspect the goods as required?"

"Our store has a special department to solve the problem of returning goods. Let me go with you! "

"I'm sorry, according to the regulations, the store staff has no right to return the goods. Do you want me to accompany you to see the leader? "

"I'm sorry, according to the regulations, your goods can't be returned. Can it be solved in other ways? "

"I'm sorry to have delayed your time!"

"You want to change the goods haven't. Please leave your contact number and address and we will send it to you. "

"Sorry, your goods are not within the scope of replacement, but we will be responsible for maintenance!"

A polite way to say goodbye to customers.

"Welcome to come again next time!"

"Welcome to visit us!"

"You are welcome to give us your valuable opinions!"

Polite expressions for receiving guests at home 4 1. I will give you a pure natural tonic, which is mild in nature and does not contain any pigments and additives. It has the functions of benefiting qi, caring skin, enhancing charm and pleasing body and mind. Its scientific name is smile. Remember to smile often!

2. Today is a good day. Although the sun hides in the clouds, it can't stop me from missing your heart! The weather forecast says it will get cold. I hope you take good care of yourself, dress warmly and be happy every day.

I like looking at you in the sun, and I like to see through you. The wind is really cold. Put away your stockings and thin clothes. I only care about you!

I have always been kind and kept a low profile. Although the words of blessing are like the Yellow River, I only choose three very important ones: First, I wish you good health, health and happiness every second; Second, good luck,

Strong financial resources, busy counting money; Third, I wish you a better life and a higher standard of living! Hey hey, it's very satisfying to have me as a friend!

In this world, hundreds of people bless you, including me; Dozens of people bless you, including me; Someone blesses you, it must be me; If no one wants you ... Hee hee, don't worry,

That's impossible! I hope my friend, you, will be safe, healthy and happy!

5. I heard that missing can make people warm, and I have always missed you; Legend has it that talking can make people warm, so I have been talking about you; I heard that blessing can make people warm, so I have been blessing you. I believe everything,

I only hope that I can send you more warmth in this cold season! Friend, do you feel warm?

6. Smile every day and worry about running away; Family hug, life is emotional; Put aside trivial matters and have a good sleep; Count the money, no matter how much. Look down on the gains and losses and be happy!

7. As soon as the phone is turned on, the smile is always on; When the mobile phone rings, gold is two thousand; As soon as the text message arrives, there is good news; After reading the short message, everything went well; I wish you a happy day and all the best.

8. As we meet for a long time, our friendship will naturally deepen. Although I have less contact, I miss more. I wish you more happiness, more happiness, more contact and a better life.

9. String the chain of time with happy beads; Repair life with happy cloth; Filter out the troubled sand with the sieve of mood; Build a happy building with harvested stones.

10, the temperature is high, cicadas are singing, there are few parties, it is getting dark, communication is good, love is convenient, the bell rings and blessings come. I wish you all the best through Xiakou.