Under what circumstances does a refund require a verification code?

Every time you need mobile phone authentication, it's because you turned on secure login protection, but you didn't install a digital certificate. For the security of the account, you need to send a system SMS to verify it every time.

First log in to official website, enter your account information and log in to Alipay.

On the homepage of Alipay, we see the account setting button.

Find the mobile phone management in the account settings.

Here we see the turn-on and turn-off of SMS notification function.

In addition, beware of high imitation phishing websites! They get order information through gray channels, make phone calls late at night, report the order details voluntarily, promise to refund immediately, and even provide extra compensation. They use the cardholder's emotional confusion to gain trust, confuse the fake with the real, and use the cardholder's psychology of anxious refund and the inertia of online consumption operation to successfully obtain information and funds.

Here to remind you:

1 SMS verification code is regarded as the transaction password. Please don't tell anyone. The normal online consumption refund process does not need SMS verification code!

If you encounter such a "refund", please take the initiative to contact the shopping website through official channels to verify the order. Don't trust "refund" calls or text messages, and don't provide personal information and card information to strangers and strange links!