A text message urging the insurance company to make a claim.

Article 23 of the new Insurance Law stipulates that when the insured, the insured or the beneficiary file a claim after an insurance accident, if the insurance company considers it necessary to submit relevant certificates and materials, it shall notify the other party in a timely and one-time manner; After the materials are complete, the insurance company shall verify them in time. If the situation is complicated, it shall be verified within 30 days, and the verification result shall be notified to the other party in writing; For the insured, the insurance company shall pay the compensation within 10 days after reaching the compensation agreement; For those who do not belong to the insurance liability, a notice of refusal to pay compensation shall be issued within 3 days from the date of approval and the reasons shall be explained.