Joke Collection Website - Blessing messages - 2022 Tellers personally summarize 6 personal annual assessments.
2022 Tellers personally summarize 6 personal annual assessments.
In the increasingly fierce market competition, while having enthusiastic service attitude and skilled business potential, we must constantly learn and improve our potential level in all aspects in order to bring more efficient and better service to our customers. All kinds of training and skill assessment organized by our bank have provided a strong guarantee for me to improve my business skills as soon as possible. I always take part in all kinds of training with my heart, insist on listening to lectures carefully, and strive to improve my business potential by combining the rules and regulations and laws and regulations I usually study. Through a period of work, I deeply realized that banking is a high-risk industry, and every little detail and element should be paid attention to when handling every business. It can be a check, signature, guest signature, handprint, registration and transaction code. A business may involve many details. If you are not careful and don't think about it, there may be risks, such as lending. The details are not trifling, and need to be taken seriously. Grasping every pass is to control the risks of our bank and to be responsible for ourselves.
Personal Summary of Teller's Personal Annual Assessment In the past 20xx years, we have outlined the life track with this dull life and work, and gained the joy of harvest. In the past year, there was a lot of work worth summarizing:
First, adhere to ideological and political study.
All along, I have studied various financial laws and regulations, and through continuous study, my ideological and theoretical accomplishment has been further improved, and I have firmly established my outlook on life and values of serving the people wholeheartedly. Diligence and professional ethics are the guarantee for the smooth development and ultimate success of every job. Over the past year, I have consciously practiced the purpose of rural credit cooperatives to serve agriculture, rural areas and farmers, completed every task with full enthusiasm and careful attitude, strictly abided by various financial laws and regulations and various rules and regulations of the unit, earnestly fulfilled the responsibility of "three defenses and one insurance", consciously operated by the rules, United comrades in normal life, and consciously resisted the erosion of various bad atmosphere.
Second, the main work
In 20xx, my job was mainly to be an ordinary teller.
First of all, in terms of business knowledge and working ability, I can constantly learn and accumulate experience. Through my own efforts, I have a strong working ability and can calmly receive the consultation of depositors. In business skills, organization and management, comprehensive analysis ability, coordination ability, writing and language expression ability, etc. , has been greatly improved. At work, according to the operating rules of savings business, taking customer demand as the center, the most convenient and feasible methods are applied to business operation.
Secondly, in terms of work attitude and hard work.
I love my job, can treat every task correctly and seriously, flexibly reflect the financial policies and spirit of the party and the state in my work, take the initiative in my work, actively participate in various business trainings organized by the unit, earnestly abide by various rules and regulations, ensure attendance, and make effective use of working hours. After the implementation of the comprehensive teller system, we should restrain ourselves and promote ourselves with strict rules and regulations. Through the study of internal control system, the management of all aspects of savings business has been further improved.
With the division of labor within the credit cooperatives becoming more and more detailed, the division of labor of our counter staff is becoming more and more detailed. In this year's work, I have made substantial learning and progress, and my business operation is more rigorous. Establish customer information; Open a personal settlement account; For large cash withdrawal, I strictly follow the requirements of my superiors and the People's Bank of China, asking customers to provide relevant procedures and collect the required information; In the settlement, I strictly abide by the settlement system, so that "whoever puts money into his account, who controls it, the credit union does not advance it"; In accounting, I adhere to the accounting system of "five without six in one" and earnestly perform the duties of a bookkeeper.
There is also the quantity, quality, benefit and contribution of the work.
Be able to complete the set tasks on time and achieve the expected results. In the savings work, we can complete the tasks assigned by the organization with good quality and quantity, and complete the tasks assigned by the sales department with good quality and quantity. At the same time, I also learned a lot of knowledge and exercised myself at work. After a year of unremitting efforts, I have made great progress in my work and made due contributions to the development of the credit cooperative business department.
Third, there are shortcomings.
In one year's work, although there have been some progress and achievements, there are still some shortcomings in some aspects. For example, there are not many creative work ideas, and individual work is not perfect. You need to continue to learn more business knowledge and common sense of life to expand your knowledge. This needs to be improved in my future work, because now I have changed my job. Facing the new job and the increasingly updated business, only by continuous learning and improvement can I keep up with the development of credit cooperatives.
Personal Summary of Teller's Personal Annual Assessment 3 Agricultural Bank Rural Bank In order to fulfill the promise of building rural banks into rural boutique banks with "agricultural" characteristics, flexible mechanism, strong competitiveness and sustainable development, rural banks give full play to their advantages of being located in rural towns and directly facing farmers, seize the opportunity of the state to serve "agriculture, rural areas and farmers", expand domestic demand and boost the economy, and fully serve "agriculture, rural areas and farmers". Over the past year, the bank's total assets were 58.68 million yuan, various deposits were 3.84 million yuan, various loans were 410.5 million yuan, the book profit was 850,000 yuan, and the loan interest rate and loan recovery rate reached 65.438+0%, which successfully achieved the goals of double growth of deposits and loans, quality improvement, capital preservation, low risk and safe operation.
First, find the right position and make every effort to create the image that "village banks are farmers' own banks". In order to practice the business philosophy of "being close to farmers' needs and serving farmers' lives" and "being based on urban and rural areas, facing the market and serving agriculture, countryside and farmers", at the beginning of its establishment, the employees of the bank not only used traditional propaganda modes such as leaflets, newspapers and television, but also used their leisure time to go from village to village and go deep into village committees, villagers' groups and farmers' homes to publicize village banks as the service purpose of farmers' own banks.
Second, actively innovate and explore new ways to serve agriculture, countryside and farmers. In view of the current situation of single guarantee mode and lack of collateral for farmers, we should actively innovate the guarantee mode, strengthen the linkage with village committees and farmers, and understand the production and operation of farmers through village committees to help control credit risks. For farmers who have no effective assets mortgage, they will take the "three highs" (higher vocational education, high salary and high knowledge) loan, and the "three highs" personnel can guarantee a loan of 50,000 yuan. This is a large aquaculture city. For farmers who want to develop production but cannot provide effective mortgage guarantee, the bank cooperates with wuhan tong Wei Guarantee Company to issue secured loans. At the same time, the bank also innovated chattel mortgage, forest right mortgage and agricultural machinery mortgage loan, which effectively eased the problem of difficult loans and guarantees for farmers.
The third is caring service and making every effort to build a "bank that farmers are satisfied with". The service is flexible, high-quality and efficient, and it actively provides three types of financial services: deposit, loan and settlement to local farmers, village committees, town departments and small and medium-sized enterprises. Highlight the word "live" in service time, insist on endless holidays, extend business hours, handle business at home, and sometimes open at night to meet farmers' needs in time. The font "Kuai" is in the service efficiency, and it is considerate of farmers everywhere. Under the premise of risk control and operational compliance, farmers are never allowed to run for the second time as long as they can complete the business at one time. Due to the strong adaptability of the system, short management chain and few examination and approval links, the loan processing time is greatly shortened, and the loan can be distributed to farmers within 5 days or even 1 day at the earliest, which is very popular among farmers. Highlight the word "new" in financial products, develop convenient and flexible financial products for rural areas, farmers and small agriculture-related enterprises, form their own unique characteristics, and continuously expand the service fields of "agriculture, rural areas and farmers". Over the past year, self-help and revolving loans have been adopted, and loans have been granted to 265,438+07 small agricultural enterprises and farmers. On the recommendation of the village committee, loans of 60,000 yuan were granted to 13 households by way of rural land management right mortgage; Loans of 580,000 yuan were granted to 78 farmers through various means such as on-the-job civil servant guarantee, guarantee company guarantee and multi-household joint guarantee. To meet the needs of farmers for small capital production. In order to provide practical services, the bank also took the lead in launching a free "short message service" among its peers. When a customer goes to a village bank for consultation or business for the first time, he writes down the customer's service demand and contact information, and informs the customer when it is convenient to handle the business in the form of short messages, reminding the customer what elements should be prepared and what procedures should be handled to handle the required business, effectively avoiding the unnecessary running back and forth of the customer due to unfamiliar business, which greatly facilitates the customer. At present, the bank's customers include local farmers, villagers' committees, departments directly under the town, planting specialized households, breeding specialized households, transportation specialized households and individual industrial and commercial households, as well as a number of small and medium-sized agriculture-related enterprises, which have become farmers' own banks. Over the past year, the bank has served 58 agriculture-related enterprises and nearly 1 16 households such as township residents and farmers, and a large number of farmers have increased production and income through loan support.
The fourth is to strengthen internal control and fully prevent and control risks. While vigorously expanding its business, the Bank has given full play to its unique advantages such as ownership structure and management system, combined with the reality of villages and towns, learned from the mature practices of China Agricultural Bank in serving agriculture, rural areas and farmers, improved its deposit, loan and risk management system, and actively explored the construction of a risk prevention system adapted to the characteristics of agriculture, rural areas and farmers. Based on the simple credit rating of customers, this paper summarizes the five-word investigation method of "one look, two touches, three checks, four visits and five nets", which can check the basic situation of customers on the spot, fully understand the production and operation status of customers, master the credit records of customers, visit people around customers, understand whether customers have bad habits and investigate whether the information provided by customers is true, thus effectively ensuring the quality of loans.
Over the past year, Hubei Agricultural Bank has been serving "agriculture, countryside and farmers" wholeheartedly by innovating financial products, simplifying service processes and extending service tentacles, which not only won the trust and support of customers, but also won wide acclaim from all walks of life, including governments at all levels and news media. More than two media outlets at the central, provincial and municipal levels reported the Bank's successful practice of serving agriculture, rural areas and farmers and actively supporting local economic development. The successful pilot of Hubei Agricultural Bank's rural banks in the past year has accumulated experience for the reform of China's rural financial system and provided valuable reference for rural banks to better base themselves on the county and serve "agriculture, rural areas and farmers".
In the next step, ABC will further conscientiously implement Scientific Outlook on Development, make full use of the advantages of policies and mechanisms of village banks in accordance with the market-oriented and commercial operation mode, and constantly accelerate the pace of reform, development and innovation, and strive to make village banks a brand and model of village banks nationwide within three years, and become a banner for village banks to manage and serve agriculture, rural areas and farmers, so as to repay society and shareholders with more excellent business performance.
The teller's personal annual assessment summed up 4 20xx years, which was my biggest harvest year and the biggest progress year. Since the beginning of this year, on the basis of unity, hard work and struggle with my colleagues, under the care and correct leadership of the leaders, I have adhered to high standards and set strict demands on myself, conscientiously done my job, successfully completed all the tasks assigned by the leaders, and greatly improved my personal working ability. Reviewing the 20xx annual work and the 20xx annual work plan, the summary and arrangement are as follows:
I. 20xx Annual Work Summary
The window and image of bank savings in front-line savings offices. There are the most customers and the largest transaction volume here every day. During this year, I mainly achieved the following two points:
1, quality service concept. I arrive at my post on time every day, make good preparations before work, attend the morning meeting on time, receive every customer with high quality and civilized service as the standard, patiently publicize our business regulations and related products in detail, and answer customers' difficult questions.
I remember that once an individual industrial and commercial household took hundreds of thousands of messy money to a branch for deposit. I devoted myself to sorting out and counting the bundles quickly, and soon told the customers the exact figures, and the customers praised me again and again. After a while, this customer transferred his savings in other banks to our bank.
This incident made me deeply realize that in order to do a good job in business, we must adhere to the service concept of "thinking about the needs of customers, worrying about their urgent needs and eliminating their worries".
2. Good working attitude. My job is mainly to use and keep important blank vouchers, valuable documents, cash and seals in the teller's trunk according to regulations; Carefully review the business data submitted by customers, ensure that the transactions are correctly entered, complete the transactions within the authority, and touch the library three times a day in the morning, noon and evening to ensure that the accounts, accounts and internal and external accounts are consistent; After work, check the teller flow with colleagues.
My work is sometimes complicated, so I must be meticulous and conscientious. If I want to finish my work well, I must work hard to strengthen my study, hone my excellent skills and improve my quality.
So I go to work during the day and go home at night to memorize and understand the rules and regulations and service rules, and practice counting money and microcomputer operation. Since then, I have taken the lead in learning in time, mastered the system and business requirements, understood every detail, insisted on learning while practicing, and humbly learned from colleagues and leaders who are better than myself. With the guidance and support of my colleagues and leaders, my comprehensive quality has been comprehensively improved, and my work during the period has also been improved.
Two. 20xx annual work plan
For next year's work plan, I have the following ideas, which are not yet mature. Please give me suggestions from colleagues and leaders:
First, we should straighten our position, eliminate ideological slack and deficiencies, completely update our concepts, take customer satisfaction as the standard, consciously standardize our behavior, and conscientiously implement our various service measures. The second is to take business technology and proficiency as the measure of service level, practice basic skills hard, speed up business handling, avoid mistakes and grasp quality. The third is to learn new business knowledge, expand the business field of the business office and create a good development environment.
Personal Summary of Teller's Personal Annual Assessment In 5/201X, I worked as the business supervisor in Changjiang Village Savings Office, mainly responsible for re-control, internal control, quality accounting and counter normal business. By strengthening internal control management, the whole office never ranked in the bottom 50 in the accounting quality appraisal conducted by branches last year, and ranked in the top 30 or 40 for many times. I was named "error-free teller" of Nan 'an Branch for two consecutive months.
I always adhere to the concept of "customer first", regard customer's affairs as my own career, empathize with customers' urgent needs, think what customers think, boldly explore ideas, adopt different working methods for different customers, and strive to bring the best service to customers in order to win their support for our business. During my work in Changjiang Village Savings Office, I have developed friendship from customer friendship to friendship with many customers, and I have been praised by different types of customers for many times, and I have never received any complaints from customers.
The times are changing, the environment is changing, and the work of banks is changing from time to time. Every day something new appears and something new happens, which requires me to change with the situation. It is my goal to learn new knowledge, master new skills, adapt to the changes in the surrounding environment, improve my post potential, train myself to be a comprehensive ICBC employee and plan my career better. Of course, I still have some shortcomings in the handling and operation of some details. In the future, I will, as always, do my job well and always take "endless service and innovative service" as my responsibility.
I personally feel very honored to work in a credit union. In this more than a year, I started from a layman, constantly learning the business knowledge and various system requirements of credit cooperatives, starting from the warehousing guide, starting from the simplest cleaning and binding statements, and now the front desk teller of pillow credit cooperatives. The most important training during this period was the service etiquette and skills I went to Air China Southwest Branch in April, 20xx, which educated me to a great extent. The situation in the past year is now reported as follows:
I. Performing duties:
Under the careful training and teaching of the leaders of the Party organizations and associations in the district association, under the direct guidance of the department leaders, and with the care and help of my colleagues, I have made great progress and gained a lot in my thoughts, study and work through my continuous efforts. My work performance is summarized as follows:
Take an active part in political study ideologically, abide by social rules and regulations, demand political progress, have a high political consciousness, and actively move closer to party organizations.
In the work, I can be loyal to my duties, be strict with myself, work diligently, strictly implement the national financial and economic policies, abide by the rules and regulations of the provincial association and Linfen office, actively respond to the relevant calls of the superior association, and actively carry out all the work within the scope of authorization. I think of ideas and methods in many details of the work flow, simplify the process, improve efficiency and better complete the work requirements under the premise of complying with relevant rules and regulations.
In learning, I have never given up learning theoretical knowledge and business knowledge since I joined the work. I taught myself in my spare time as soon as I started working. I am not satisfied with the present situation, because I study hard and get good grades. Not only mastered and improved financial knowledge, but also possessed a certain theoretical level. While studying theory, we should study business more deeply, integrate the learned financial knowledge into our work, and constantly improve our business level.
Second, the achievements made last year:
Last year, I took the qualification examination for banking practitioners, got good results, and obtained the certificate of public basic courses.
Third, the main problems:
First, study is not enough. At present, the new economy based on information technology is booming, new situations and new problems are emerging one after another, and new knowledge and new science are constantly coming out. Faced with severe challenges, I sometimes lack the sense of urgency and consciousness to study.
Second, when you are tired from work, you will relax your mind. This is a sign that your political quality is not high, and that your world outlook, outlook on life and values cannot be well solved.
Third, the level of business skills is not skilled enough and needs to be strengthened.
In view of the above problems, my future efforts are:
First, strengthen theoretical study and further improve their own quality. Familiarity with the front desk financial business cannot replace the pursuit of improving personal literacy at a higher level. We must learn market economy theory, national laws and regulations, financial business knowledge and related policies to enhance our ability to analyze and solve problems.
The second is to strengthen the overall concept, strive to overcome their occasional negative emotions, improve the quality and efficiency of work, and actively cooperate with leaders and colleagues to do a better job.
Third, in addition to strengthening their theoretical quality and professional level, as a front-line employee in a savings position, they should constantly strengthen their business skills, make themselves handy in their work, and better provide convenient, fast and accurate services to customers.
Fourth, the future vision:
The times are changing, the environment is changing, and the work of banks is changing from time to time. Every day something new appears and something new happens, which requires me to change with the situation. It is my goal to learn new knowledge, master new skills, adapt to the changes in the surrounding environment, improve my post-holding ability, train myself into a comprehensive credit cooperative employee and plan my career better. To this end, I have signed up for the personal finance examination for bank employees in the first half of 20xx, and will take time out to study this course. Of course, I still have some shortcomings in handling and operating some details. I will hone myself in my future work and study, improve myself with the guidance and help of my leaders and colleagues, give full play to my strengths and make up for my shortcomings.
In my future work, I will strive to cultivate myself into a professional, high-quality, adaptable, independent, energetic and ideal compound talent. "The value of life lies in dedication." On the way forward in the future, I will continue to dedicate my blood, wisdom and youth to my beloved credit union with my passion and enthusiasm for Du Yao.
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