Where can I report unlimited harassing messages?

China Mobile Guangdong Co., Ltd. Shenzhen Branch

Shenzhen communication management bureau

Public response:

Being harassed by "SMS bombs" makes it difficult to find the responsible person to defend rights.

There is a website that has the function of "SMS Bomb", and you can set the sending times.

Platform response:

Users can customize SMS protection service for free to intercept harassing SMS messages.

In the face of users' troubles, the staff of Shenzhen Branch of China Mobile Communications Group Guangdong Co., Ltd. said that the company has launched a "SMS bomb" SMS emergency support service. After the user opens, the system will intercept all short messages sent to the user, including ports, fixed lines, international numbers, etc. Protect users from harassment. At the same time, the staff said that all mobile users can handle it, and users can open or cancel this service through the business hall or call the customer service hotline. This service does not need the model of mobile phone, and it is free for users.

Shenzhen Communications Administration:

If citizens encounter telecom harassment, they can download protection software.

The staff of Shenzhen Communications Administration said that the definition of "harassing short messages" depends not only on the nature of the short messages sent, but also on whether the receiver agrees to receive short messages. The staff mentioned that if citizens encounter telecom harassment, they can download mobile phone security protection software to prevent virus intrusion or harassment. In addition, the staff said that if the enterprise or platform provides SMS service, causing network interference, it will be ordered to rectify after verifying the relevant basis.

Representative voice:

A pause function or mechanism can be set for abnormal communication feedback from users.

65438+February 1, Sun Yingtong, a representative of Shenzhen Municipal People's Congress, said that with the development of communication technology and Internet, SMS verification code has brought convenience to mobile phone users, that is, it can solve information security problems for users online through two-factor authentication. On the other hand, platforms and communication operators should also bear certain main responsibilities. "How to fulfill the responsibility is the core to deal with this phenomenon".

Sun Yingtong believes that in the case of similar "SMS bombs", platforms and communication operators should unconditionally cooperate with public security organs to investigate and collect evidence. Secondly, for a large number of frequent use of the same number for verification in a short period of time, it is necessary to keep in touch with mobile phone users in time and deal with them specifically. "Of course, how to identify this time and frequency is a technical problem," Sun Yingtong said. Generally speaking, sending the verification code from 10 to 15 times in one minute can be regarded as an abnormal situation. "In the face of abnormal situations, you can set a pause function or mechanism to get in touch with mobile phone users in time," Sun Yingtong suggested.

Expert advice:

The platform of telecom operators can protect SMS channels in many ways.

Mr. Jiang, a security expert of Shenzhen Broadcom Intelligent Technology Co., Ltd., analyzed that the SMS bomb was formed because of unauthorized access to dynamic SMS. Because the system can't establish business association before using dynamic SMS, it is necessary to further strictly limit the security of using services without business association. At the same time, Mr. Jiang suggested that telecom operators' platforms can protect sms channel by increasing graphic verification codes, limiting the number of individual IP requests and limiting the interval between users' SMS requests.

Lawyer's statement:

It is illegal to "bomb" others with SMS.

Verification SMS received by both parties at the same time.

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Related Q&A: Related Q&A: How is it that the mobile phone will inexplicably receive verification codes from some websites? It depends on the specific situation. Some are "calling you to death" with the wrong number, some are caused by the wrong input of the other party's account, some are deliberately disguised promotion, and some are stolen numbers.

Tell you to die

This software is quite overbearing, and there are many forms, which are generally divided into three types:

The first is to call you all the time with software and hang up as soon as it rings. You can make hundreds of calls a minute, and the cost of using this software is also very low. Many treasure merchants use it to retaliate against bad review buyers. Although I am not a victim, everyone around me is screaming.

The second is to call you to death in the form of verification code. First, use software to collect the registration links of some websites, and then use some homemade software to register these websites in batches. The registered mobile phone number is the mobile phone number of the "called" person, so that the mobile phone will be overwhelmed by countless registration verification codes.

The third is the wrong number. I wanted to call 138XXXXX567, but due to negligence, I finally called 138XXXXX568.

Caused by other users' mistakes.

If you only receive one or two occasionally, you can actually ignore it. Sometimes, when other users use a software or log in to an account of a website, they enter the wrong account name because of operational mistakes, and this name happens to be their own. This will also cause the mobile phone to receive the verification code many times, which may appear when registering and logging in.

Disguised promotion is intentional.

You know, there are many software for sending short messages in groups. As long as we pay a certain amount of money, the cost of a short message can even be reduced to about 3 cents. In order to promote their own apps and products, some platforms will use some wonderful ways to attract users' attention, among which texting is one of the routines, such as pulse, stranger, major job search websites and so on. , will be sent in groups to remind us to log in and check from time to time.

There is a danger of being stolen.

Sometimes, when you receive this short message, it is possible that a user knows your user name but doesn't know your password. Maybe he knows the password habit you used and is trying to crack it. Although the probability of this kind of cracking is low, many people will try.

The above are the basic reasons for receiving the verification code for no reason. If it is done by Alibaba Cloud, individuals are more inclined to enter the wrong mobile phone number and account number.