How to resume the SMS notification of CCB

Recently, there was an abnormal SMS notification in CCB. Many cardholders reported that they could not receive the SMS notification of bank card consumption information and account changes, which had a great impact on the customer experience. So how to restore the SMS notification function of CCB?

First of all, CCB needs to comprehensively check and repair the SMS notification system to ensure its stability and sustainability. Because any link is wrong, it may lead to the delay or loss of SMS notification. Therefore, CCB should strengthen its internal management and technology research and development capabilities, strengthen the monitoring and management of SMS notification system, and ensure the normal operation of the system.

Secondly, CCB should actively communicate and cooperate with third-party SMS service providers to seek better technical support and service guarantee. Because the SMS notification service of CCB involves a large amount of user data, this piece must also be highly valued. CCB should form a win-win relationship with service providers, and through technical and security cooperation, * * * will provide better services to users.

Finally, CCB also needs to actively listen to customers' feedback and needs, and strengthen customer relationship maintenance and communication. Considering the dependence and daily importance of some users on SMS notification, CCB also needs to strengthen users' service awareness and cooperation spirit, and provide users with a more perfect service experience by continuously optimizing and upgrading the system. Through such efforts, I believe that CCB can restore the SMS notification function and ensure the customer experience.