Is there a charge for picking up items at the rookie station?

5 days free, no charge. It doesn't have to be picked up on the same day, as long as it doesn't exceed 7 days. Because of the package that has not been picked up within the time limit, the rookie station will return the package, or charge a reasonable fee for the overdue storage of the package according to its own situation. The charging standard is subject to the actual publicity on site. In order to ensure your consumers' rights and interests, please pick up the parcel at the scene in time after receiving the parcel arrival notice.

Before the rookie is established, the courier will deliver the package to the door and sign it at the door for confirmation. However, since Ali set up the rookie, he found that the couriers didn't come to the door to deliver the pieces, either at the rookie station or at the self-reporting cabinet, so he had no choice. The most time-consuming thing to send a courier is to go upstairs. In order to ensure that the delivery can be completed as soon as possible, the courier naturally chooses to concentrate on the self-reporting cabinet or the rookie station.

Related instructions

For users who are inconvenient to receive goods and need to protect their privacy, when filling in the address after placing an order on Tmall and Taobao platforms, they can use the parcel collection service for free by selecting the "Rookie Station" launched by Rookie Network from the page. In addition to the "Cainiao Station"' s continuous efforts to collect parcels for free, Cainiao.com will also cooperate with partners in mailing: by integrating the mailing needs of scattered users, it will reduce the logistics cost of the last mile, optimize the timeliness and enhance the user experience.

The rookie station, together with all partners, strives to solve the "last mile" of the logistics industry, giving users a better logistics experience and improving the service ability of the industry. The main goal of rookie station is to make online shopping users' goods delivered safely and quickly, and relieve the pressure of "last mile" logistics service.