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Meituan is a technology retail company. Meituan uses its retail technology strategy to fulfill its corporate mission of helping everyone eat better and live a better life.

Since its establishment in March 2010, Meituan has continued to promote the digital upgrade of service retail and merchandise retail on the demand and supply sides, and worked hard with its partners to provide consumers with quality services. On September 20, 2018, Meituan was listed on the Hong Kong Stock Exchange.

Meituan has always been customer-centric, constantly increasing investment in research and development of new technologies, and working with everyone to better assume social responsibilities and create more social value.

After-sales service guarantee:

Meituan always adheres to the principle of consumers first, merchants second, and Meituan third. Since its establishment, it has attached great importance to honest management. So far, it has There is a whole system to provide consumers with good prices, good products and good services.

1. Meituan is the first group buying website in China that allows consumers to evaluate their consumption after consumption, so that we can promptly discover problems in consumption.

2. Meituan is the first domestic group buying website that sends text message reminders to consumers multiple times before their Meituan coupons expire.

3. Meituan is the first group-buying website in China to build a large-scale customer service center. Its sales are growing rapidly. Whether the customer service phone can be connected has become a very important factor in the consumer experience.

4. Meituan was the first group-buying website to offer guaranteed refunds for expired group-buying coupons, and provided a one-time refund of tens of millions on the first anniversary of Meituan’s establishment.