What should I do if my Netease secret card is lost?

Calling customer service is the most convenient way. Netease Secret Card Service Tel: 020-839 18 160.

Netease game users have launched a free account security protection service, which Netease users can download for free, and the pictures of electronic secret cards can be saved on computers and mobile phones. The electronic secret card is completely free, easy to use, safe and easy to carry, and is very popular among players.

1. Ordinary physical cards have a face value of 300 cents, and the market retail price is "30 yuan/card".

2. The ordinary physical card is exactly the same as the previous secret physical card in terms of purchase and recharge.

From May 9th, 2013, there will be two kinds of point cards in the market, namely, the secret physical card (made of PVC) and the ordinary physical card (made of paper). The previously issued secret security entity card can still be used normally within the validity period of the card.

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If the extended data does not receive SMS verification code for a long time, it may be caused by the following reasons:

First, the number of acquisitions exceeded the limit.

Solution: You can only get the verification code twice a day for free. If you need more, please send a short message according to the page prompts.

Second, the mobile phone business does not support it.

Solution: At present, overseas mobile phone numbers and all segments of the three major domestic mobile operators have been supported. However, some users with port numbers are temporarily unable to receive short messages from third parties due to changes in data interfaces. Please contact customer service for consultation.

Reason 3: Mobile phone security software interception (for smartphone users who have installed security software)

Solution: Open the mobile phone security software, temporarily turn off the interception function, and then try to get the verification code again.

Reason 4: SMS gateway is congested or abnormal.

Solution: When the SMS gateway is congested or abnormal, the sent SMS will be delayed or lost. I suggest you try again later.

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