QQ messages cannot be sent out

Methods/Steps

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The first step to solve the problem: Uninstall the QQ software

1. Most of the problems that occur are caused by There is a problem with the QQ file. You need to uninstall the QQ software first, then clean up the residual files and the registry, and then reinstall it.

First uninstall. If it is a new installation, you can find the Tenct item in the start menu. There will be an uninstall item in its sub-items. I won’t go into this. It is very convenient, but some of them were previously installed in For the D drive, after reinstalling the system, the original installation is still used, so there is no Tencent item in the start menu, so I have to open the control panel. Find the "Add or Remove Programs" item and enter it.

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2. After entering the "Add or Remove Programs" interface, drag the scroll bar to find the "Tencent QQ" item. On the right side, there is a "Delete" button, click to uninstall.

Second step to solve the problem: Delete residual files

1. After uninstalling QQ, you cannot directly install it again. If you install it directly, the problem will remain. The main reason is that there are still residual files. Yes, it is these residual files that cause the software to be abnormal, so it must be cleared before installing the QQ software to solve the problem.

These residual files are generally in the system folder of the C drive. They usually have hidden attributes. You must remove the hidden attributes before you can see them. To remove them, open the "Tools" menu in the Explorer window. Select "Folder Options" there.

2. After entering the folder options window, in the advanced settings list box, make the following settings:

1. Check "Show system folder contents";

Two, uncheck "Hide protected operating system files (recommended)";

Third, select "Show all files and folders".

After setting the above, click "Apply" first, then click "OK" to complete.

3. After removing the hidden attribute, you need to clean up the residual files. The first residual place to be cleared is in the C:\Documents and Settings\Administrator\Application Data\ directory. Move this folder Tencent Deleted.

4. Then, clear the second residual file, located in the C:\Documents and Settings\Administrator\Local Settings\Application Data\ directory, and delete this folder Tencent,

5. Find the third remaining file address in the C:\Documents and Settings\Administrator\Local Settings\Temp directory, and delete all the files inside.

Note: Do not delete the Temp directory, only delete the files in it. This Temp is the system's temporary cache folder and must be retained.

6. The last place to be cleared is located in the C:\Documents and Settings\All Users\Application Data\ directory. Delete this folder Tencent.

Solve the problem No. Three steps: Clean the registry

1. Cleaning the files is not enough. You also need to clean the registry. The registry is also a place where there is a lot of residual information. You must also clean it thoroughly. The cleaning method is to use registry cleanup. Tools, such as Youhua Master to clean up, first open Youhua Master, find "System Cleanup" in the directory on the left side of the window, then find "Registration Information Cleanup" under it, and then click "Scan" in the right window .

2. After scanning, many useless registration items will be swept out. At this time, click the "Delete All" button to delete the scanned residual registration items.

The fourth step to solve the problem: Reinstall QQ

1. This step goes without saying. If you have QQ software, just double-click to install it. If not, go to the Internet to download the latest version and install it. .

2. After reinstalling QQ, try to see if the problem is solved. Generally, the problem can be solved after the above processing methods.