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Is Amazon useful for reporting buyers?
How does Amazon report buyer violations?
In fact, Amazon has severely cracked down on the violations of both sellers and buyers in the mall.
When the seller encounters the malicious behavior of other sellers or consumers, he must first ensure that his own interests are not infringed, and then he can report to the platform through the "report violation" in Amazon background.
Amazon will also accept it for the first time and conduct an actual investigation. Once the other party is judged to be in violation by Amazon.
Then, it will inevitably be punished by the platform.
Write a complaint directly by email (you must have the registered email address of the account).
The email address of the contact team applying for deleting Amazon's bad reviews is :review-appeals@amazon.com.
When sending an email, please pay attention to the following points:
1. Your store information (store name, registered email address)
2. View the link and the corresponding Asin.
3. Explain the reason for deletion
The team dealing with this problem is a foreign team, so please write the email in English.
How to avoid malicious returns?
I would like to remind all sellers that they need to have certain awareness and measures in the face of malicious returns that cannot be prevented. The following measures are for your reference:
1, set the upper limit of product purchase to avoid a large number of malicious returns;
2. Self-help sellers can take photos, weigh and other measures before delivery to track the order logistics information in real time;
3. When there is a malicious return, the seller can submit relevant evidence in the Amazon background to report or write an email to complain.
As mentioned above, when the goods have been used for a long time, but there is still no reason to ask for a refund, the seller can prepare screenshots of the relevant interface of the package receipt and return request date from A to Z. In addition, regarding the return policy, the latest announcement issued by Amazon America Station is also worthy of attention.
Under the epidemic situation, the change probability of the whole environment is increasing. For the sellers and friends of Amazon platform, we should pay attention to the latest policies of Amazon platform in time and make countermeasures faster.
Recommended reading:
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