Where can I go after refunding the train tickets I bought using Ctrip?

If you use Ctrip to buy train tickets, the tickets will be refunded to the original payment account after refund.

The Ctrip Help Center stipulates:

1. The ticket price minus the refund fee will be refunded in whatever way the customer pays for the order.

2. The refund will be returned to the original payment account within 15 working days at the latest.

3. If the refund is successful, a text message will be sent to notify the mobile phone number of your contact person when placing the order. If you do not receive the text message, you can refresh the "Train Order" page to check the order status.

Extended information:

Ctrip refund handling fee collection rules:

If a ticket is refunded more than 15 days (exclusive) before departure, no refund fee will be charged;?

For refunds within 15 days before departure, the railway bureau will charge a refund handling fee for each ticket on a per-tier basis:?

For more than 49 hours before departure, the handling fee is 5%;< /p>

Between 25-49 hours before driving, the handling fee is 10%;

Within 25 hours before driving, the handling fee is 20%;?

The refundable amount is 15 It will be refunded to the original payment account within 1 working day. The final refund will be subject to the actual refund from the Railway Bureau. The final refund shall be subject to the actual refund from the Railway Bureau. ?

During non-service hours, you need to bring the original valid ID and train ticket used when purchasing the ticket and go to the train station refund window before departure.

Ctrip-Help Center-Train Tickets