Joke Collection Website - Blessing messages - What should I do if the promised consumption expires and SMS informs me to renew the contract?
What should I do if the promised consumption expires and SMS informs me to renew the contract?
The method is as follows:
2. Cancel automatic renewal: Before the contract expires, the automatic renewal function needs to be turned off, otherwise the package will be automatically renewed after the contract expires, and expenses will be incurred. You can cancel the automatic contract renewal operation through China Mobile official website, APP and customer service hotline.
3. Contact customer service: If you can't cancel this service online, you can call 10086 to explain your situation to customer service and ask them to cancel this service. When communicating with customer service, you should stick to your position and make it clear that you want to cancel this business.
The above is the way that China Mobile promised to cancel the renewal fee.
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