How to set the "Message Receiving Settings" of JD.COM Mall?

What is the message receiving setting for?

In daily production activities, merchants want to know some business situations in the store at the first time, so as to understand and deal with them in time, such as orders, work orders, after-sales and other processing status messages or some abnormal situations in store operation. Therefore, the emergence of SMS system is to serve businesses with this demand. The function of "Message Receiving Settings" is to set the way of receiving notifications for each system message.

What types of messages are there to remind merchants now?

At present, there are "new order message", "delete order message", "lock order message" and "JD. It can remind merchants of "COM price abnormality reminder", "promotion price abnormality reminder" and "price door order alarm message". All kinds of news will open one after another.

Main interface diagram

What are the ways to receive messages? How to set it?

At present, the supported receiving methods include store-side reminder, email reminder and SMS reminder (IM reminder will be opened soon). Which reminding method is used for each message is set by the merchants themselves.

1, the store-side reminder is turned on by default, and no setting is required;

2. By default, only the master account has the right to set email reminders.

Click Settings:

Click Set E-mail Address:

Click to confirm.

3. If you want to open the email reminder authority for the sub-account, you need to open the main account in the store account management. As shown below.

At present, there is no email reminder of the price door order message.

4. At present, only three types of SMS notifications can be realized: JD.COM price abnormal reminder, promotional price abnormal reminder and price door order alarm message. The mobile phone number that receives the message is the person in charge of the store or the contact person of the store operation. If you want to modify or add the mobile phone number, you must add or modify it in the message receiving settings. SMS reception is free.

Click to set mobile phone number:

Click to confirm.

Please note: only the main account can set the mobile phone number to receive SMS, and the sub-account has no permission.