Cannot make calls or send text messages

Common reasons and solutions for mobile phones unable to receive calls are as follows:

1. Check whether the mobile phone is out of service. It is recommended to pay and recharge;

2. Check whether the mobile phone is out of service. Set call forwarding, turn on airplane mode, call restrictions, etc. It is recommended to cancel and try again;

3. Check whether the mobile phone function or signal is normal. It is recommended to change the mobile phone or location and try again;

4. If roaming to other places cannot be used, it is recommended to check whether the local network signal is normal and whether the number has been authorized for roaming;

5. Try restarting or changing the phone to see if you can make calls;

6. Bring your mobile phone card to the local business office for testing or replacement of the mobile phone card.

If your mobile phone cannot send text messages, you can try to restart or change the mobile phone for testing, and check whether the following conditions exist:

1 The SMS center number is set incorrectly, please re-enter it correctly. SMS center number;

2 There is no signal or the mobile phone battery is low;

3 The system is busy due to the peak volume of SMS sending during holidays. It is recommended that you try again later or avoid sending. Peak period;

4 The sending format is incorrect. If sending a text message to a PHS user, the area code must be added before the number;

5 The SMS sending time exceeds 24 hours;

6 The mobile phone blocks the SMS sending function;

7 has been included in the SMS blacklist;

8. The balance of the number is insufficient;

9. The SMS inbox and sending box are full.

If the above reasons still cannot be solved, you can contact the local customer service or go to the business hall to confirm whether the SMS function is enabled and let the staff handle it.