Starbucks stores received white flowers and eggs.

Starbucks stores received white flowers and eggs.

The Starbucks store was thrown eggs with white flowers, and the police on duty were driven away to have lunch in front of a Starbucks in Chongqing. After Starbucks responded, public opinion still failed to calm down, and Starbucks stores were sent glistening and throwing eggs.

The Starbucks store involved was given white flowers to throw eggs1February 16 news. Recently, "Starbucks drove the police to eat lunch at home" continued to cause heated discussion among netizens. Today, some citizens found that someone in front of Starbucks involved sent white flowers and threw eggs all over the floor. In addition, when the cleaning staff wanted to clean, they were discouraged from sweeping by the public.

Source: boiling point video

Earlier, some netizens posted on Weibo that a Starbucks in Chongqing was driven away after being exposed at the door to eat a box lunch, and the police also complained maliciously. It is understood that the police of Shuangbei Police Station are on duty. Starbucks employees saw the police eating at the door and asked him to eat somewhere else, saying it would "affect the brand image."

In this regard, Starbucks China claimed that the facts circulating on the Internet about Chongqing Starbucks Ciqikou Store were as follows: At about 5 pm on February 13, four policemen came to the store, and the store arranged for the policemen to have dinner in the outdoor guest area. Later, because other customers wanted to dine in the outdoor guest area, the company apologized for the communication misunderstanding caused by improper words between the partners and the police when coordinating seats. However, during the incident, there was no "dismissal of the police" or "complaint against the police" on the Internet.

On February 13, the police on duty at the gate of a Starbucks in Chongqing were driven away for lunch, which was exposed on the Internet. After several days of fermentation, many departments have paid attention to this matter.

On February 14, Starbucks issued a response, saying that there was no such thing as "dismissing the police" and "complaining about the police" on the Internet, saying that this was a misunderstanding, and the store partners had a verbal disagreement with the police who participated in the coordination of seats for a day.

After Starbucks responded, the public opinion still failed to calm down. Many netizens felt: "China can live without Starbucks, but it can't live without the people's police."

Many big V's and officials also speak out for this incident every day, arguing that a single case cannot represent all. If the official department has no objection, this matter should be overturned as soon as possible. The people quickly commented on "Starbucks please take back your arrogance" to describe it.

Things have been fermenting for a few days, and public opinion is obviously still turbulent. I'm afraid things won't turn over so soon, so what's the status quo of the stores involved?

The store involved is located in ciqikou ancient town, Chongqing. Since the public opinion fermented, the store has not stopped operating. On the contrary, there are many more customers than usual, which is a sea of people. However, these people are not here to spend money, most of them are here to see.

Many netizens once gave this store bad reviews online, and some netizens called for eating snail powder in the store. Someone does do this now.

On February 15, a man in Chongqing sat on the table in front of Starbucks, eating snail powder and looking confident.

It is reported that after the man came to the store, he ordered a cup of coffee and then stood on the table to eat snail powder. At the door of people coming and going, it seems like no one's land.

The person who bought a cup of coffee is to prove that he is a consumer in the store so that he will not be driven out.

The man raised his coffee from time to time and said to himself, "I ordered a cup of coffee, but I didn't drink it." He may be an anchor or a passer-by. No matter who it is, the clerk has no reason to kick the consumer out.

In addition to people who eat snail powder, others send white flowers and throw eggs at the door. When the cleaning staff wanted to clean, some citizens stood up to dissuade them and shouted "Don't sweep".

It can only be said that Starbucks is difficult, which really goes beyond the incident itself. No one expected that things would come to this, and a simple sentence might be difficult to finish.

Before this incident passed, Starbucks was exposed again.

A takeaway brother revealed that he had been looked down upon by Starbucks clerk and had grabbed a order before. The content of the order is to help customers buy a latte at Starbucks. The takeaway brother entered the store, paid the money, and then found a stool to sit down and wait. Unexpectedly, he was driven away by the clerk.

The clerk asked him to wait outside, but his brother didn't understand why he couldn't wait in the shop since he paid for the coffee. Even if he didn't pay, he just came to pick up the bill and waited in the store.

The temperature outside is 40 degrees, and the takeaway brother is still waiting outside. The coffee is ready, and the younger brother goes in to get it, and dozens of cups of coffee are put together. Little brother didn't know which cup to take, so he picked up a cup to check the bill number. When the clerk saw it, he was anxious, shouted "This cup is not yours" and patted his brother's hand.

The younger brother said that even if the cost is high, he will never grab Starbucks orders again.

Many people may not understand that they are all office workers working at the bottom, so why bother each other? Do you feel superior working in Starbucks?

In fact, Luo Yonghao has long complained that there are many problems in Starbucks' corporate culture. Cups of three sizes, large, medium and small, should be made into oversized cups, large cups and medium cups. Shop assistants will only stick to the rules, at best, they will not be flexible, and at worst, they will be called "treating customers as fools."

In short, they always reveal a sense of superiority and arrogance.

Whether it is the expired food incident, the disrespectful incident in Luo Yonghao, or the incident of driving away customers, Starbucks has repeatedly become the target of public criticism. There must be a root cause.

This reason is arrogance.

People's Daily comments hit the nail on the head, Starbucks, please take back your arrogance.

Criticism is not equal to cyber violence. Please treat this matter rationally.

The Starbucks store involved was sent white flowers to throw eggs. After Starbucks clarified that "the store drove away from the police", Chongqing Ciqikou Starbucks once again triggered a heated discussion. On February 15, white flowers and rotten eggs were placed in front of the shops involved.

On February 13, a netizen posted that the police on duty in Ciqikou Scenic Spot in Chongqing were driven away by Starbucks clerk on the grounds that "it would affect the brand image" when eating a box lunch at the door of a Starbucks. The news triggered a heated discussion among netizens all over the country, and even organized a group to give bad reviews to the store. On February 14, Starbucks responded to the media that it was investigating the matter.

On the evening of February 13, some netizens posted a screenshot saying, "Today, I am on duty at the gate of Starbucks next to Ciqikou Visitor Center. Starbucks employees saw that we ate half of it and said, can you eat somewhere else? You will affect our brand image. I don't know what level of public security can be worthy of this tall Starbucks. "

Another netizen replied and added, "Starbucks employees also complained about the police who ate at the door."

A netizen, Weibo @ Starbucks, said, "I want to help my friend ask Starbucks China what kind of police can be worthy of this tall Starbucks? I won't go in the future! "

After this news was sent out, Starbucks was immediately pushed to the forefront through social media fermentation. Many netizens said, "The police just borrowed a place to eat. How can it be linked to the image of Starbucks? It's okay to drive the police away now, which completely affects Starbucks' image. There is a lot of coffee, you don't have to drink Starbucks. Inhumanity means that no one can drive away. Who wants to have lunch under the fence in cold weather? What about empathy? What about human nature? "

On the morning of February 14, a reporter from xiaoxiang morning herald (reporting WeChat: xxcbbaoliao) called the suspected store several times, prompting that the line was busy, and then prompting that it was turned off. The reporter also called Starbucks customer service many times, but no one answered. As of press time, Chongqing Public Security Bureau has not responded to this.

On a review website, the store has many bad reviews, with a total score of 3.7. Among these bad reviews, there are complaints that the phone can't get through, and there are also complaints about poor service quality. According to media reports, after the incident, many netizens went to the comment website to give the store a bad review.

According to media reports, a reporter went to the store involved, and the clerk of Starbucks (Chongqing Ciqikou Backstreet Store) said that there were indeed several policemen dining here on the day of the incident, and they needed to wait for the official response to the dismissal of the police on duty, but Starbucks welcomed the public to rest here. Then the clerk gave the phone number of Ms. Zhan, the relevant person in charge of the reporter. Ms. Zhan said that she is in a meeting and will reply later.

The staff of ciqikou ancient town Management Committee and Ciqikou Sub-district Office said that they have noticed the relevant situation and are conducting an investigation, which will be explained online after the investigation is clear.

According to the upstream news report, an insider of Starbucks who asked not to be named revealed: "Chongqing has made it clear that it is not allowed to speak. To interview, you can only find Starbucks headquarters, and only Starbucks China can speak. " The media reporter then contacted Starbucks China, and the relevant person said, "At present, the relevant departments have started an internal investigation, and the results will be announced later."