Why charge the phone bill or stop the phone?

The reasons for charging the phone bill or stopping the phone are: system delay or error, and insufficient balance caused by using the service beyond the scope of the package.

1, system delay or error

Sometimes even if we recharge according to the regulations, the system will be delayed or make mistakes. This means that although the recharge was successful, the system still failed to update your account information in time, resulting in your mobile phone still being turned off. In this case, you may need to call the operator's customer service to solve the problem and reactivate your phone.

2. The service beyond the package scope was used, resulting in insufficient balance.

When we make long-distance calls, send a lot of MMS or download large files, it may be beyond the scope of our package. At this point, even if we charge the phone bill, it is likely to stop because of insufficient balance. In order to avoid this situation, we should read the packaging instructions carefully and choose the packaging that suits our needs.

How to avoid mobile phone downtime

1, choose the right operator.

Before using a mobile phone, the most important thing is to choose the right operator, which will be the basis of the mobile phone. Therefore, when choosing an operator, we must know the service level, signal coverage and customer service of the operator. Only in this way can we ensure that the mobile phone card will not break down and will not stop.

2. Keep the renewal fee.

The main reason for downtime is the arrears of telephone bills. Therefore, it is necessary to recharge the phone bill regularly, keep the balance of the mobile phone sufficient, and ensure that the phone bill can be renewed in time. You can set up regular reminders, such as recharging on a fixed date every month, to avoid downtime due to forgetting.

3. Pay the telephone bill in time.

Some people may stop their mobile phones because of some emergencies, such as forgetting to pay the phone bill, losing the phone bill recharge card and so on. Therefore, the recharge card should be kept in time after use, and can be retrieved at any time when necessary. At the same time, it is necessary to know the expiration date of the phone bill in advance and pay the phone bill in time before the expiration, so as not to underestimate the payment time.