What is the 3056 of the mobile company?

China mobile service self-service code

I Introduction to Channel SMS Business Hall Channel SMS Business Hall is a 24-hour self-service SMS platform provided by China Mobile to customers through SMS. Mobile customers can check the phone bill and handle business by sending short messages to 10086, which is convenient and fast anytime and anywhere. Send a text message to 10086, free of charge. Second, the channel characteristics and advantages (1) have strong initiative, strong precision marketing ability and strong marketing push ability; (2) It is simple and convenient to send text messages to do business; Use your fingers instead of walking, and the message will be clear at a glance. 3. Usage (1) Edit the short message 0 to 10086 to get the main menu, and conduct business inquiry or handling according to the reply code prompted by the menu; (2) Send the designated numeric, Chinese or alphabetic code to 10086 for business inquiry or handling. For example, send "101"to 10086 to check the real-time phone bill for free, send "KTL" to 1086 to start the call reminder service, and send "Cancel caller ID" to 10086. Four. Common business query and processing path (I) query project authentication method query instruction Real-time phone bill query without authentication 1 01monthly phone bill query (last 5 months) without authentication 10 1 # year-end integral query without authentication 102 package balance query/ 03 Payment history inquiry (last 6 times) without authentication LS# year-end inquiry of mobile phone number attribution without authentication 6 Monternet business inquiry and cancellation without authentication 0000 (2) Handling business, handling project authentication mode is enabled, and the instruction is cancelled. Explain the introduction. 5 yuan mobile data packet does not need authentication 305 1305230538 yuan mobile data packet does not need authentication 305630523053GPRS function does not need authentication 3054. 305530535 RMB CRBT package without authentication 303 13033034 10 RMB CRBT package without authentication 303230330342 RMB SMS package without authentication 3026302430255 RMB SMS package without authentication 3021kloc-0. 025 new 1 yuan MMS package without authentication 304 130443045 caller ID without authentication 309 130923093 caller reminder without authentication 3013013 caller answering without authentication ktldydydy. 208 1# City Name 2082# City Name 2083 Directed Roaming Package No Authentication Province Name 2072# Province Name: 20735 Yuan Night Call Discount Package (Local Long Distance) No Authentication 4063 4066 4068 Weekend (Holiday) Chat Package No Authentication 21012/. KTYXQXYX password verification without modification 60 1 1 password verification without reset 60 12 Possible problems in use 1. What kind of customers can use SMS business hall? A: As long as they are contracted customers of China Mobile Guangxi Company, they can use the SMS business hall. 2. How to quickly know what are the instructions for inquiring and handling business? A: (1) You can call 10086 for consultation. (2) You can edit the short message "0" and send it to 10086, enter the short message business hall, and then operate according to the short message reply. 3. What's the charge for using SMS business hall? A: There is no charge for sending text messages to "10086". Sending a short message to "0+ area code+10086" requires a short message communication fee. 4. Why can't I check the phone bill through SMS business hall a few days before each month? A: Our company will issue last month's bill at the beginning of each month, so we can't check the phone bill information during the billing period. If you check the phone bill through the SMS business hall at this time, the system will reply: "Dear customer, it is the phone bill period at the beginning of the month, and you can't check the real-time phone bill for the time being. Please forgive me! Please contact 10086 for details. " 5. Does the phone bill balance queried through SMS business hall include special prepaid expenses? A:No. Your special prepaid expenses will be reflected separately. 6. Excuse me, what business free resources can I check through SMS business hall? A: You can edit the short message in the short message business hall and send it to 1086 to inquire about the free resources of all services in your mobile phone number (such as short message package, mobile data flow package, trunking network call minutes, etc.). ) .7. Can you check Monternet business through SMS business hall? A: Yes, you can call 0000 to 10086 to make an inquiry. 8. Can I check the attribution of other operators' mobile phone numbers through the SMS business hall? A: Yes. You can send "602 1# mobile phone number" to 10086 to indicate inquiry.