How to transfer the EMS manual service?

Methods of EMS manual service transfer:

1, dial 1 1 183, press 1 to enter "pick up the goods at home" and tell the customer service staff your pick-up address, contact person and phone number, so you can pick up the goods at home.

2. Press 2 to enter "Business Consultation", and the manual service will be automatically transferred.

3. Press 3 to enter "Consultation and Complaint", and you can consult or complain about postal express related business.

Extended data:

EMS mail can be placed manually by phone1183, or by voice, website, WeChat, Alipay, SMS, mobile APP and self-service client183.

In general, the arrival time of EMS mail is from 0: 00 the next day:

1, arrive the next day in the same city;

2. Arrive in the province 1-2 days;

3.2-3 days to reach major cities in China;

4. 5-9 days in remote areas;

5. The township address below the county level will be postponed according to the local road conditions and remoteness;

In addition, due to force majeure factors such as weather and traffic, there may be a slight delay.

The delivery address of EMS mail and the contact telephone number of the recipient cannot be modified. In case of special circumstances, please call 1 1 183, online customer service and WeChat customer service for help.

References:

China Post EMS- Online Customer Service Center