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Why can’t users of Guotai Junan Securities check their bank balances?

Hello, in response to your question, Guotai Junan Shanghai Branch will give the following answer

Customers of Guotai Junan Securities can check the transaction status and balance of their accounts through the trading software. In other words, they can The funds transferred from the bank card to the securities capital account can be queried, but other balance information of the bank card cannot be queried. It is recommended that you log in to your bank client to check all balance information of your bank card. Thanks!

If you still have questions, you are welcome to ask questions to the enterprise information platform of Guotai Junan Securities Shanghai Branch.