Joke Collection Website - Blessing messages - Ofo bike-sharing is still renewing its fees automatically. How to close it? -What if the deposit is non-refundable?
Ofo bike-sharing is still renewing its fees automatically. How to close it? -What if the deposit is non-refundable?
Ofo bike-sharing is still renewing its fees automatically. Ms. Zhou said that in fact, as early as March and June this year, she had already received the SMS notification of the renewal of the ofo season card. Because there was no balance in the WeChat account at that time, the automatic deduction was unsuccessful. Ms. Zhou believes that since ofo is no longer in operation, there is no need to pay attention to this news. What she didn't expect was that because there happened to be a transfer in the WeChat account recently, on September 4, the ofo season card was automatically deducted successfully. When the debit notice was sent to her mobile phone, Ms. Zhou was completely stunned.
Ms. Zhou first dialed the phone number left on the renewal SMS and found that this number is empty; She tried to contact ofo through WeChat official account and applet, but she didn't get a response from the other party. Finally, she contacted WeChat customer service and learned that her ofo season card automatic renewal function was opened through WeChat, so she quickly asked the customer service staff to help her cancel. Wechat said it would contact ofo, but Ms. Zhou has not received a reply so far.
Check the latest situation of ofo deposit. At present, there is no entry for unbinding automatic deduction on ofo software, and the "view deposit" on the homepage has disappeared. Users who have not returned the deposit can no longer query the progress of the deposit refund.
Call ofo customer service many times, showing that the call failed; Contact online customer service through ofo software, and the software automatically replies "The number of people waiting in line for consultation is 127783, please wait patiently", and no specific reply has been received since then.
According to public data, as of August 2020, 1, the number of users of ofo platform * * exceeded160,000, and the total liabilities of ofo were as high as1600 million yuan according to the minimum 99 yuan deposit at that time.
Ofo automatic renewal closing method If you have previously opened ofo automatic renewal through third-party payment, please close it now to avoid unnecessary losses.
1. First, the first step is to open "WeChat" on your mobile phone. Then, after entering du, click "I" in the lower right corner of zhi page.
2. After clicking the road to enter the personal page, find and click "wallet" in the next interface.
3. After opening the wallet page, click the icon in the upper right corner of the page to open the upper right corner, as circled by the red box in the figure below.
4. Click Enter and then enter the payment center page, and then find and click "Payment Management" in it.
5. After entering the payment management page, you can see the "automatic fee deduction" option, and then click Open.
6. Click to enter the automatic deduction page, find the item for which we want to cancel the automatic deduction function of Xiao Huang automobile, and click to enter.
7. After opening, the interface shown in the figure below will appear, and then click "Close Service" at the bottom of the page.
8. After the final shutdown, the word next to the current status will change to "Disabled", and the automatic update of Xiao Huang Auto will be cancelled successfully. If we want to check the deduction, just click "Deduction Record".
How to solve the problem that ofo deposit cannot be refunded? As of May 27th, 2020, there are still many users complaining on the black cat and white platform, and the deposit in Dover yellow car cannot be refunded. Zhi users said that clicking "Return Balance" in ofo bike-sharing app now would force users to convert the balance into the so-called "rebate balance". If users agree to their agreement, they will give up the right to ask for the balance/deposit.
You must keep shopping through the app to get back the balance/deposit, and the relevant customer service contact information cannot be connected. In addition, a large number of users have reported that the deposit refund progress is slow. In this regard, I called ofo bike-sharing customer service, but I couldn't get through.
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