Iqooneo7 video ringtone is not displayed.

Incoming calls do not display video ringtones, so you can view the following information:

When the phone is in power-saving mode (the battery icon shows yellow), super power-saving mode, driving mode, pause incoming calls, pause incoming calls window (such as background calls in games, etc.). ), the video ringtone screen will not be displayed, which belongs to the display rules of the software itself. Please check whether the phone is in the above mode.

1, set the video ringtone: settings-sound and vibration-incoming call ringtone-video ringtone;

2. Power-saving mode: Set-Battery-Power-saving mode (closing power-saving mode can display video ringtone);

3. Super power saving mode: After entering the super power saving mode, click the exit button in the upper right corner to close (closing the super power saving mode can display video ringtones);

4. Driving mode: set-Jovi-driving scene (turn off driving mode to display video ringtone);

5.OriginOS 3/Ocean System Pauses Incoming Calls: Settings-Applications and Permissions-System Application Settings-Telephone-Caller Display after Unlocking-Pauses Incoming Calls (set to: Full Screen Incoming Calls, which can display video ringtones);

6. Incoming call floating window scene: game sidebar-background call (background call is turned off, and incoming calls can display video ringtones).

7. If the above methods are not solved after operation, you can enter vivo official website-My Online Customer Service-and input labor, or click this link to consult online customer service feedback.