Joke Collection Website - Blessing messages - What should I do if I don't receive the courier but it shows that I have signed for it?
What should I do if I don't receive the courier but it shows that I have signed for it?
1. Contact the courier company: contact the courier company as soon as possible to supplement the correct contact information and explain that the parcel was not actually delivered, and ask the courier company to start a follow-up investigation.
2. Ask the consignee: First, confirm whether other family members or neighbors have collected the courier. If so, you can ask directly.
3. Verify the information: If it is confirmed that it has not been collected, you can contact the customer service of the courier company to check the information of the sign-in person and the sign-in time to verify whether the situation is consistent.
4. Complaint: If the courier company finds problems after verification, it can lodge complaints and appeals, and ask for a refund or re-distribution.
5. Seek help: If the problem cannot be solved through the above steps, you can complain to the relevant departments or seek legal aid.
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