What is the use of Unicom vvip service?

Unicom VVIP service is a kind of high-quality customer service for high-value customers, including the following functions:

1. Communication priority access: When a VIP customer calls Unicom's customer service hotline 100 10, the system will automatically identify the membership card level corresponding to the customer number, and give priority access to VIP seats for customers with silver cards and above, thus reducing customer waiting time and providing quality services.

2. Give priority to business: VIP customers with VIP cards can give priority to all kinds of business, and the central business hall at or above the county level will set up a separate queue for VIP customers to ensure that the waiting time of customers does not exceed 10 minute. In addition, there is a special person to accept customer consultation and guide customers to handle business, and the comfort and priority of business handling will be better than that of ordinary customers.

3. Network optimization guarantee: When the 4G network is congested, customers using vvip services will adopt the divided non-congestion frequency, which can effectively reduce network congestion and improve network speed and stability. Therefore, customers who use vvip services can avoid being stuck and delayed when playing games or using services such as cloud computers that need stable network connection.

To sum up, China Unicom's VVIP service provides high-value customers with a series of high-quality, priority and fast services, such as communication priority access, business priority and network optimization guarantee, aiming at improving customer service experience and satisfaction.