What if the message can't be withdrawn?

Admit mistakes, apologize to each other, and readjust communication methods.

1. Admit the error: when the information cannot be recalled, admit the error. Don't try to cover up or explain, but frankly admit your mistakes.

2. Apologize to the other party: Apologizing is a key step to solve the problem. Express sincere apologies to the other party, explain your mistakes and promise to be more cautious in the future.

3. Re-adjust communication methods: Consider re-adjusting communication methods to avoid similar problems from happening again. Think and edit information more carefully, or choose other communication methods, face-to-face communication or telephone communication.