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What if JD.COM doesn't come the next day?

If the next-day service in JD.COM cannot arrive as scheduled, the following measures can be taken:

1, contact customer service. First of all, contact customer service through JD.COM APP or official website to provide the order number and details, and customer service will provide help or solutions according to the specific situation.

2. Query the order status. Check the order status in JD.COM APP or official website to find out the current parcel delivery. If it shows that the parcel is being delivered, it may only be delayed for special reasons, and patience may be a solution; If it shows that the package has been signed for but not received, it means that there may be an abnormal situation and further processing is needed.

3. Expedite delivery. If you still haven't received the package after a period of time, you can contact JD.COM customer service again and ask for faster delivery. At the same time, you can also call the logistics company to ask about the specific situation of the package and urge them to deliver it as soon as possible.

4. Solve possible problems. If the delivery address is wrong or the recipient is not at home, you should contact JD.COM or the logistics company to correct the address or arrange for re-delivery or pick up the goods yourself.

5. Apply for compensation. If the service can't arrive on time the next day, we can negotiate with JD.COM customer service for compensation. Common compensation methods include JD.COM bean compensation, cash payment, telephone card, JD.COM financial balance, etc. If the goods are beyond the service scope of the next day (such as weight or volume exceeding the limit), you may not be able to enjoy this service.

6. Pay attention to logistics information and maintain good communication. When dealing with the problem that JD.COM doesn't deliver the goods the next day, keep good communication with JD.COM customer service and logistics company, pay attention to short messages and notices, and avoid missing packages.